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Yorkville Animal Hospital
- Veterinarians
- Yorkville, IL
About this business
Location details
102 Garden St, Yorkville, IL, 60560, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 9:00 a.m. to 3:00 p.m. |
Please stay away from this Hospital!!!! I wish I did!!! I lost my little female dog yesterday on July 31 st. I went and waited for 3 hours to be seen and once the Doctor saw her she told us she needed to have immediate surgery otherwise she was going to die. And the life threatening surgery was a small fortune for me as times a very difficult. unfortunately the cold hearted manager did not come speak to me and the hospital wanted the money up front. I had to make the heart breaking decsion to put her down. This hospital ca... read more
Business response:
We’re truly sorry for the loss of your pet. We understand how heartbreaking and emotional these moments can be. During your visit, our team discussed the situation with care and compassion. A manager did speak with you directly to explore available options, including a payment plan and a discounted price, in an effort to support you during a very difficult time. Ultimately, the decision to proceed with euthanasia was made by you and your family after reviewing those options. While we always hope for a different outcome, we... read more
1. FRONT DESK chronically ignores customers waiting in line right in front of them to check in or pay. As other Reviewers have mentioned, pricing is never clearly explained and they have a difficult time executing our simple and repeated requests like Emailing test results to us, adding current weight and visitation notes to invoice receipts, Etcetera. The front desk is chaotic and poorly trained. There is no excuse for this. 2. SCHEDULED appointments are for time slots only. Neither the Front Desk nor you knows which doct... read more
Business response:
Thanks for the… thorough review. We’re genuinely sorry to hear that your experience with us hasn’t met your expectations, though it seems like very few places do. We always strive for clear communication, quality care, and a clean, compassionate environment—and while no hospital is perfect, we take all feedback seriously. Our front desk team works hard to juggle phones, in-person check-ins, and the occasional curveball. Appointments are scheduled by time slots, and while we try to honor provider requests when possible, some... read more
i had brought my animal there for several months with UTIs, months and months of visits and a request for a simple blood sample and they ignored my request. the vet at the last visit told me "they have been doing it wrong" and needed her to come in for a urine draw from her bladder. meanwhile they have been treating her with the same antibiotics that didn't help her at all. Tell me why when I did this a vet tech tells me that they think my dog has cancer, when no blood draw was done (per my request) and tell a me she needs... read more
Vets were great. This review is strictly regarding the front desk girls who work here. There is no common understanding on price. I went here 3 total times for the same exact thing and every single time I went to check out the price was different ($26 first time, then $48, then $79!!!). It was not a small difference! I asked why and was given some bs reason that the girl working (volunteer??) gave. It made no sense so I asked to talk to the vet who very clearly was making something up to just get me to leave. It seems they d... read more
I visited this animal hospital for the first time to pick up my daughter's kitten and the two women at the receptionist desk were not friendly. There was one person being assisted when I walked in and NO ONE acknowledge that I was there even though I was in their line of eyesight. A male came out of the room and the other woman that was there started assisting him. As the first woman was finishing up helping the older customer another customer came out the room and she started helping her. I had to speak ask about the kit... read more
My dog is still thriving and got way better, I'm glad we didn't listen to dr. bell. She's just a money hungry evil women, we spent $1,000 just for a checkup and for the injection to stop my dogs seizure and she still insisted that we euthanize my dog for about $300 more. When we refused to kill her she treated us like we were being terrible humans for not ending her life and saying that we're for letting her suffer plus she told us that she wouldn't make it through the night that day. Before we took my dog to the hospital, w... read more
Please.. for you and your dog's sake, stay away from Yorkville Animal Hospital. I took my English Bulldog Jax for a routine examination on the morning of May 23, 2023, I was told at the check in service desk that Jax Rabie and Bordetella vaccines were nearly due and was offered to get the vaccinations in addition to his exam, I trusted it. twenty minutes after leaving Yorkville Animal Hospital on our way home in the back seats of my truck my dog started convulsing, vomiting up thick white mucus through his mouth and nose fig... read more
A few years ago we took our health puppy here to get spayed. After the procedure we took our dog home. I woke up the next morning to find our dog had died. I took our dog to the animal hospital before our kids woke up to dispose of the body. The representative must have forgot to tell me that they were sorry but she did not forget to try to cross sell me on an urn, etc. what really made me mad was the dog still had the cone around its head from the surgery but that didn't seem to matter. F - This place is a money grab ... read more
If I could give it a zero I would. I got a quote to get certain shots and spade. They gave me different answers every time. I told them I did not want blood work for this 2 year old cat and they were angry and said would you put your child through surgery without a blood test. What a horrible comparison. I told them I did not want it and to mark it on the file. They did the blood work anyway because the person that dropped off the cat did not tell them. I talked to the office manager and she could care less, she said next ... read more
Frequently asked questions about Yorkville Animal Hospital
How is Yorkville Animal Hospital rated?
Yorkville Animal Hospital has a 4.3 star rating with 1,309 reviews.
When is Yorkville Animal Hospital open?
Yorkville Animal Hospital is open now. It will close at 4:00 p.m.