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Horrible product that doesn't work properly Horrible product that doesn't work properly. It sucks in air constantly but would be great if there was a weight in the bottom of it.
Business response:
Hello Jessie, Thank you for your review. Our technical support department is ready to walk you through a few trouble shooting tips. They can be reached at (800) 822-7933, or email your contact information to feedback@zodiac.com and a representative will reach out to you. Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac product
One Star No good no good
Business response:
Dear Albert, We're so disappointed to know you didn't like the Cyclonic Leaf Catcher. Can you please tell us more about what went wrong? We'd like to help you and/or learn from any flaws you found with the product. Please email us more information to feedback@zodiac.com. Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
My pool service man too it our of the line ... My pool service man too it our of the line because it stopped working it never sealed tightly and kept putting air in the system
Business response:
Hello Amazon Customer, Thank you for your review. Our customer support representatives can be reached at (800) 822-7933, and they're ready to help trouble shoot your leaf catcher. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Better options out there Previous one worked better, lasted more than 2 years. This one gets air trapped inside. Had to remove it before it messed up my pump.
Business response:
Dear Alfredo, We're sorry to learn about your experience with the Cyclonic Leaf Catcher. It is unusual for air to get trapped in the canister. There may be elements of the leaf catcher or hoses that are worn and needing replacement. We would like to help you get this resolved. Please email us your contact information to feedback@zodiac.com for assistance. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
LIFE SAVER! i tell you. if it wasn't ... LIFE SAVER! i tell you. if it wasn't for this canister i would be dealing with the pump basket none stop especially in the fall.
Included Vac Hose adapter is TOO LARGE diameter to allow a standard pool vac hose to connect as intended!!! Supposed to be able to work attached to standard pool vac hose (with included adapter)... But the adapter included to SUPPOSEDLY allow standard vac hose to device is the SAME EXACT both INNER AND OUTER diameter as the connection collar of the standard manual pool vacuum hose connecting collar... It is 100% IMPOSSIBLE to get a standard manual pool vac hose to connect onto the included adapter that is supposedly to allow... read more
Business response:
Hello Mark, Thank you for your review. The included adapter connects the leaf catcher to your standard pool vacuum hose. Most pool cleaners usually have both a male and female end on each hose length. We apologize, but the leaf catcher is not intended for manual pool vacuum hoses. If you would like additional information please call (800) 822-7933. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Lots of leaves? this falls short... This week catcher is poorly designed. I have a lot of leaves in my pool. I’m very happy with a TR 2-D vacuum, but the leaf catcher leaves much to be desired. It doesn’t have a bag so dirt and small particles slip through. The cyclone is a good idea, but it takes up too much room in the canister. I’m out every two hours dumping the canister in the fall. Also, you can’t pull it off during operation. The system has to be turned off before you can empty the canister.
Business response:
Dear Mom of toddler, Thanks so much for your honest feedback. We're sorry the CLC500 is leaving much to be desired for your debris cleaning needs. However, feedback like yours helps us improve our products. Would you be willing to share images or a short video with us of the issues you are facing? If so, our product development team would greatly appreciate it. Just send any other input to feedback@zodiac.com if you'd like to provide us with more insight. If you need any immediate assistance with your product, please feel ... read more
This is far better than the large in line basket I use to ... This is far better than the large in line basket I use to have. My pool is not caged in so i get a above average amount of debris in it. If you see the catch is not spinning it is time to empty. Very easy to empty, clean and replace as it does not allow so much debris and the spinning motion lets you know you are good to go. The only minor issue is making sure to have it position properly so the bottom of the basket faces down.
Leaks, doesn't float right, and is turning yellow. Regrettable purchase. This is a regrettable purchase. After all of the great reviews, I was excited to get this, but after about two months of trying to use it, I gave up. Contrary to what the videos/instruction say, I cannot get it to float vertically in the pool. Either it wants to roll over on its side, or it hangs out on an angle. I have attempted to reposition the hoses, but it hasn't worked. The cleaner leaks at the main o-ring near the top, causing air to get in and i... read more
Business response:
Hello Ian, We are sorry to hear that you experienced multiple issues with your leaf catcher and we would like to help. If you welcome our assistance, please email your contact information (phone number and address) to feedback@zodiac.com. Thank you in advance for allowing us to assist you! Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Zodiac CLC500 Cyclonic Leaf Catcher has a 4.3 star rating with 1,116 reviews.
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