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21st Mortgage Corporation

4.6

About this business

Location details

620 Market Street, Knoxville, TN, 37902, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.618,256 reviews
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Vanessa A's profile image
Vanessa A 
a year ago

Very rude and unprofessional. They want you to have communication and when you do have communication they belittle you and make you feel worse about your situation. Poor af customer service 

Vicki P's profile image
Vicki P 
a year ago

If you plan on checking out mortgage company's I would suggest NOT going with 21st Mortgage they can't leave your payments alone. They are always changing mine, adding charges that I don't have any control of, and there NOT friendly to work with at all. 

James N's profile image
James N 
a year ago

I can't believe how they don't care about their customers. I would NEVER get a loan with this company intentionally again. My loan was bought out by 21st. They have terrible customer service. Their manager/supervisors are rude and act ‘holier than thou’. Don't be late on your mortgage it is due on the 1st. If you are late 11 day past due they will call you and be very rude to you. 

Stephanie H's profile image
Stephanie H 
a year ago

21st Mortgage is a Foreign Corporation and is NOT a Lender. My NOTE was securitized/monetized and have made millions off Investors/Securities and trading. 21st Mortgage has committed Mail Fraud, Securities Fraud, Identity Theft, Tax Evasion, False Advertisement. This corporation prays on the lower income and does not disclose their intentions or what they plan to do with your note. They are heavily deceptive. They have made millions off my note and have not paid me one dime of the profits. My NOTE was an Asset to them. My co... read more

Jessica M's profile image
Jessica M 
a year ago

Horrible! As a real estate agent I have worked with hundreds of lenders and 21st was by far the worst. Demanded excessive seller info and refused to move forward until they had everything, including social! Zero communication from the loan originator, she would only speak with title. Refused to talk to her own client. We had to push closing a full week and the underwriter tried to add conditions to the appraisal 1 day prior to closing. Closing wad a dry closing and they took a week to fund the loan. At the last minute would ... read more

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Denise J 
a year ago

Customer Service is 100 percent Poor!!! Very Rude and Disrespectful!!! I Don’t Recommend This Stress on Nobody!!! Stay away!!! 

Linda S's profile image
Linda S 
a year ago

This is the worst company EVER. They want to bully people and tell people how to live their lives. My 73 year old mother called to make My Brother's mortgage payment. Once they received their payment. I woman supervisor got on the phone and was yelling at My Mother. Telling her she better have My brother call them by the end of the day and if He didn't He better never be late again. She asked My Mother that is not on the mortgage mind You. If she lived there and why can't she help him. Hello My 73 year old Mother is on a fix... read more

Mo J's profile image
Mo J 
a year ago

If I could give it a -0 I would. This place should be illegal. It’s a scam the interest itself is ridiculous. The fees go up every year si would highly stay away from this company 

Kathy T.'s profile image
Kathy T. 
a year ago

21st mortgage is worse than used car salesmen. They bully and intimate and are not interested in their clients. Shoddy business practices and heartless reps. The whole thing is a sham and they should be shutdown 

Frequently asked questions about 21st Mortgage Corporation

How is 21st Mortgage Corporation rated?

21st Mortgage Corporation has a 4.6 star rating with 18,256 reviews. 

When is 21st Mortgage Corporation open?

21st Mortgage Corporation is open now. It will close at 9:00 p.m.