21st Mortgage Corporation

Elisha R 

on BBB

2 years ago

We applied for a chattel loan and was told we needed to fix our DTI and bring in at least 5%, we did and asked for a relook. Were denied again because we now needed 35% fora smaller loond it was also noted that it was denied in part because they were "Unable ta finnce collateral located in ineligible community, co-op. PUD, with this Retailer" Truly disgusting how they treat people and very difficult to work with. I have not heard a single kind word about this company after doing further research into chattel loans. They shou... read more

Josh K 

on BBB

2 years ago

This is the worst company I've ever dealt with. My recreational loan got bought out by this company and immediately they started hounding me about making my payment on time the very day it was due. The last company I had the loan under said I could pay between the 1st and 15th of each month, had no problems for 5 years. Now I'm receiving emails, phone calls multiple times a day and when I speak to them they talk down to me, harrass me and ask inappropriate and personal questions that they have no business asking. Every emplo... read more

Ronni U 

on BBB

2 years ago

I rate them negative stars, negative 1,000 stars. The supervisor Melissa is a bitch and be littles people for falling behind even after getting caught up. They lie to you, make you feel like you’re a piece of crap! Basically call you a moron. And tell you no more grace periods and tell you they have paid the payment for you to keep the roof over your head out of their pocket, but yet it’s in the persons escrow account in which is money paid in to it. They are a joke of a mortgage company. They harass you. It’s disgusting, th... read more

Angela S 

on BBB

2 years ago

After going threw another insurance company for a lower price it was a run around. Got it set they wanted the 1st year paid in full. Did that my frist payment they still charged me for insurance. Now making my 2nd payment they have not removed the insurance from the payment. My insurance company had contacted them I have also contacted them about this problem. Worst company ever. Even worse customer service. If i had known this they would not have my business. 

Jennifer G 

on BBB

2 years ago

Worst customer service, they belittle you, Laugh at you, yell at you, they are unprofessional. You can be up to 15 days late then they charge but if you are late 1 day they are already trying to repo or foreclosure your home. They don't work with you or try to understand where you are coming from. They give attitude as soon as you answer the phone or call them. These are the managers and supervisors and employees. 0 stars don't do any loans with them. At first they are super nice and welcoming and then they bully you. I've n... read more

Jose L F 

on BBB

2 years ago

Horrible costumer services, always tried to get in troubles with your home insurance, trying to get more money from alleging lack of coverage, they do not accept proof of coverage that show that you have the coverage required all the time and with not lapses, and they threaten you with reporting to the credit bureau . I invite all clients from this company to be in contact with me if you want sing a letter again this company. 

Sharon N 

on BBB

2 years ago

We bought a mobile home from this mortgage company. We bought it in the winter so was no problems. When it got warmer the mold started, appearing on the walls and under the kitchen sink. I called them to come out and fix it or get another house. They said you signed a paper that it was as is. But the thing was I didn't know how bad the mode was until it started making us sick. My husband was so sick they didn't if he would make it. He had 3 infections, one from the mode. They should never sold this house. It also bad floors.... read more

Susan S 

on BBB

2 years ago

So far deal with this company has be a nightmare. Run as fast as you can away from them. 

Michael C 

on BBB

2 years ago

Absolutely terrible company that does not want to work with you