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5 Thousand Town
- Apartments
- Jacksonville, FL
About this business
Location details
5000 Big Island Drive, Jacksonville, FL, 32246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I have been living here for about 2 years, and it has diffidently been a journey. I never really had many issues with my unit, but it was clear the property was not being managed properly. Although there was poor management before, I can confidently say I have seen a significant difference with the new management we have on the property. The staff is professional and fixed all of my issues in a timely and efficient matter. Things are starting to look up and it reminds me of why I wanted to move here in the first place.
I am a current resident at The Avenues at Carrollton, now managed by ***************************. I submitted my 60-day notice, paid both July and August rent in full, and followed all procedures outlined in the lease. Despite this, ******* has attempted to charge me over $2,000 in so-called lease termination fees even though I never broke my lease and have documentation to prove everything was done properly.When I reached out to management, I received vague responses and no clear breakdown of the charges. My certified lette... read more
Dashawna Land Resident Since: September 2024 Management Changes: Avenues ? ************ ? Portico (as of April 2025)?My Experience:Since moving in, Ive watched the management change three times and each time, things stayed the same or got worse.?? Calls ignored, voicemails never returned.?? Staff ignored me in person while sitting and talking.?? My name was spelled wrong in emails (Leishana Land) despite being on my lease.?? Random $63.03 reimbursement charge added months later Ive paid my water bill monthly through ****** w... read more
The Emerald Cove Apartments by Arium is refusing to return my son's security deposit after moving out 2 months ago. We have called and sent emails, only with them saying it will take ***** days to receive the check. Then they said the check was mailed out but they were unable to tell if the check had been cashed. Everyone knows you can check with your bank and place a stop payment on a check and send out another one!! My son, ***** *., paid his rent on time, dealt with maintenance issues which weren't handled and then was as... read more
They refused to give me my security deposit back after 2 months of moving out and after a month of calling , they issued a check but it bounced and no one calls me back or emails me back. A bunch of thieves!!!!!!!
I have been trying to move into an apartment where I signed a Lease. Its took almost two weeks to get my lease signed. But, Im waiting to pay my security deposit.
Where do I begin the experience since loved in has been horrific moved in to infested unit dirty, the level of incompetence front office including the property manager does nothing to handle residence needs have been ignored moved in day from roached, dirty doors with holes screen with bandaids to cover holes, fridge full of roached broken fridge leaking dishwasher garbage disposal doesnt work drains gets back up all as new move in it has been all reported all in the move sheet the leasing office states i have to place work ... read more
APRIL 13, 2024 ARIUM AT PEACHTREE CREEK REVIEW I GIVE ARIUM AT PEACHTREE CREEK ONE STAR!!!! THEY ARE LAZY, THIS COMMUNITY IS RAN LIKE THE WILD WEST. My packages went missing but the leasing office had them the entire time, the dumpster overflows with trash to the mailboxes. It looks disgusting and tacky!! It's so unsanitary. There are always 5-7 rats by the dumpster at night (yes I've counted while pulling in twice). One of the rats were I believe pregnant because she was super fat, big and long. The gates NEVER work and get... read more
The leasing staff is horrible . *************************** is the worst leasing agent possible . Provides incorrect information. This appears to be a trend with ***** as multiple other reviews state the same thing across different platforms. ******** manager and asst ******** manager refuse to give me a callback , no one replies to emails nor answer the phone . When you call the corporate line you get the same exact treatment! The *** group now owns ARIUM. I lost money getting a last minute storage and then i had scheduled ... read more
Frequently asked questions about 5 Thousand Town
How is 5 Thousand Town rated?
5 Thousand Town has a 3.1 star rating with 262 reviews.
When is 5 Thousand Town open?
5 Thousand Town is closed now. It will open tomorrow at 9:00 a.m.