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8x8
About this business
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform.
We were utilizing another VOICE IP company and were having horrible customer service along with high rates. After changing over to 8X8, we are experiencing not only lower rates each month but great customer service. Associates that you can understand and get back to you immediately. Also, the past service did not have online chat which 8x8 does. I love online chat. I can continue to work and not be tied to a phone to my ear while my problem is been addressed. I have no complaints about 8X8. They are responsive to our everyda... read more
I am Jeff Roth, CEO of SWK Technologies, Inc. in Livingston, NJ. We have 140 employees nationwide, spread out over 10 offices. Many of our staff work remotely and at client sites regularly. The 8x8 phone system fits our business model well. We have staff always on the go and I love how the Virtual Office app works on the cell phone and on the laptop. It is very convenient. The Polycom phones are great and have many features that our previous system didn't have. Having 9 different voice mails to choose from is another great f... read more
It's great how I am able to have access to my business line across all my devices; my desk phone, my laptop, and my iPhone. The forwarding rules are great and allow me to give my business contacts one phone number that reaches my office extension and mobile phone.
The HD Voice is really nice for calling because it's very clear and easy to understand what people say. Before I had to keep say "what was that?" but not it's a lot more clear and crisp. It was kind of unsettling at first because it sounded like they were right next to me, but now I think it's super useful because I can have a clear conversation.
The over the internet capabilities that let us monitor everything wherever we are!
1. On my monitor screen, I can see who is calling, who called, and how many times they called. 2. Having a button for directories is great! 3. Like that voicemail calls are sent to my email. There have been a few times when I missed that I had a voicemail, so this feature is essential for me.
We love this service here at iDoctor. We use it all the time. In Billings we receive calls from a 4 state area for our service, and it makes it easy when someone has to leave the shop to go out on call or anything for us to use the app for the device and answer a call! In recent cases the app has saved us because our headsets all failed and by using the app it allows us to keep working and stay mobile without any problems. Every time we have had technical issues they have been resolved promptly and quickly. We suggest 8x8 to... read more
My company is a small business with locations in three states. We loved the fact that we could roll out a solution to all our locations that would provide us remarkable connectivity and versatility without any support from IT or a consultant. The increase in call clarity and ability to serve our customers better have been the best features 8x8 has brought to our business.
I love that I can use it from just about anywhere.
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.9 star rating with 3,525 reviews.
When is 8x8 open?
8x8 is open now. It will close at 6:00 p.m.