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8x8
About this business
The flexibility and portability that it gives our employees to work remotely while still being able to access phone calls/voicemails from virtually anywhere, as well as schedule and conduct conference call meetings with the 8x8 Virtual Office program.
What we love most about 8x8 is that i do not have to be at my desk to pick up a call from my laptop. It goes where my laptop goes and it dont stop there...i use the follow me to my mobile number so it rings over to my mobile as well, if I am not near my laptop I can still take the call. 8x8 is an awesome product! Louis Calderon Data telecom Provisioning manager Boingo Wireless 626-991-4484
8x8 service saved me from total failure. Why?? Because we had put together a system that works with Santa Claus's problems. Namely, Santa is hearing impaired. VA supplies with Hearing Aids with bluetooth, top of the line. They also supply me with an ICOM which makes the sound from my IPhone go directly to my hearing aids via Bluetooth. The final step happened this year with a Polycom BlueTooth voice-over-internet VVX 600 Phone with the option of hearing everything on the speaker phone or thru Bluetooth. Thanks SCB & A... read more
Hello, Our business enjoys the streamlined management of your service and application. It allows us to be hands free while also being able to view our call. It has been dependable and worry free. Thank you , Lydia Johnson Motolease .net ljohnson@motolease .net
I would give 0 stars if I could. When making a call you can't switch between records. If you start a call on one record and move to another, the call was logged to the first one opened. For the past week, calls are not logging at all so you have to manually log the call in Salesforce. Too many bugs.
Business response:
Hi David, I'm sorry that the Salesforce app has been giving you so much trouble. I want to make sure that the app is fully functional for you as I know it is important to your business. To further discuss your issues, I have sent you a personal email. Thank you, Joseph Castillo joseph.castillo@8x8.com
Awful product with no support!!!
It's simple; I did my research on the top 10 VOIP's and narrowed it down to 8x8 and Nextiva based input form others. Because Nextiva was strongly recommended by a trusted source I gave them a shot. After a few rounds of poor customer service and technical support I pulled the plug and went with 8x8. I never looked back; the sales, customer service, and technical support are all first in class and superior to the competition! Being on the go, I rely heavily on my Virtual Office and cannot afford to worry whether or not it is ... read more
As i'm typing this I am sitting in one of my branch offices with my Polycom phone sitting right next to me. I have been able to seamlessly move from one office to the next (4 so far not including my home office) without any disruption. Even if i dont want to bring my Polycom I just login on my iPad and i'm all set.
Our office recently switched to 8X8 System. It is amazing and I get to stay contacted with my clients whether or not I'm in the office. I was on my way back to the office one morning after an appointment and my cell phone rang. I am used to clients calling me on my cellphone but when I looked at the screen I saw the 8X8 screen open up. I answered the call and was surprised that the client had dialed my work number and I was able to transfer the call to my desk phone from my cell phone once I arrived at the office. Great feat... read more
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.5 star rating with 4,196 reviews.
When is 8x8 open?
8x8 is closed now. It will open at 9:00 a.m.