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8x8
About this business
8x8 allows iManage to always be connected. With the iOS and desktop client apps, I never miss a call. With our previous desk phones, I'd return time and time again to the blinking red light of voicemail, which is never a good customer experience.
It's simple; I did my research on the top 10 VOIP's and narrowed it down to 8x8 and Nextiva based input form others. Because Nextiva was strongly recommended by a trusted source I gave them a shot. After a few rounds of poor customer service and technical support I pulled the plug and went with 8x8. I never looked back; the sales, customer service, and technical support are all first in class and superior to the competition! Being on the go, I rely heavily on my Virtual Office and cannot afford to worry whether or not it is ... read more
We are a small non-profit helping low income residents. We started out using home phones. When we ran ads with two home numbers, they usually only called the second number when the first was busy. With 8x8, we now have 4 phones that all ring at once in 4 different homes. We no longer have to take calls at 6:30 in the morning or at 10:15 at night. There are no phones ringing on the weekends either; voicemail handles that for us. All of this and more came at a price we can afford.
What matters the most is an actual person picking up on the other end. Being able use this technology to virtually see and hear more than just one person at work and while your on go.
I'll never forget the time the communications in the entire building went out during a terrible storm here in New Orleans (as you know we get these types of storms frequently). We are the only ones who still had communications in the entire building. THAT is dependability. There is a certain trust that comes with that type of service. And trust is something that, in business, you can't have too much of. The quality and dependability of 8x8, inc's communications and technology services has been a huge part of the way that we ... read more
I'm not a long time 8X8 user, however in the time I have been using 8X8, I love it. First, I've completely removed the hard "landline" type phone from my office. I now use the 8X8 app on my Iphone and can do everything and more (mobile) that I could do from my office, allowing me to be more productive. Second, the ease in which we were able to set up our organization was just that...EASY. From setting up our auto attendant to our queues to our extensions, 8X8 made set-up snap. Finally and most importantly is the customer ser... read more
Conference calling is no longer a scramble, or failed three way calling attempt. We are consistently entrusted to hold important conference calls because of the reliability and ease of our service. Additionally, internal communications are timesaving now that we can easily do it from our desk and quicker than e-mail.
I was using a number forwarder and an answering service, but half the time, the calls were not being answered and customers were going elsewhere. Now, with 8x8, all my calls go where they are supposed to and customers get the service they want and deserve!
the fact that I can work from anywhere and be productive. I was not only able to work while on business trip, but while I took a vacation with my new girlfriend for the first time together ..as they say in life, a happy wife is very happy life. Rich Newmark , Talen Acquisition Sourcer for MedSpring Urgent Care, 512-360-8891
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.5 star rating with 4,196 reviews.
When is 8x8 open?
8x8 is closed now. It will open at 9:00 a.m.