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8x8
About this business
The fact that missed calls are e-mailed to me and can be listen to thru the e-mail!
Unfortunately, I don't have very many positive things to say about 8x8. Their service people are patient, helpful (as they can be), and responsive. That's the end of the good. The service provided by the company as a whole is among the worst I have experienced in my 20+ years in administration and IT. Billing issues cannot be resolved, poor reception and issues with voicemail being received in email, etc. are all written off as other vendor's responsibilities, even when they are pervasive and other customers are experiencing... read more
8x8 has helped a small business with multiple locations and offsite management, operate a business like it was 25 years old with 100 staff members. Without 8x8, we would have local phone numbers and no central means of communication to show our future hires, customers and media that we are a business worth our weight.
We needed communication, so we did what many companies do we signed up for a state of the art phone and communications with company x, they couldn’t deliver and we were down to the wire. After doing reviews and knowing a few of my clients had 8x8, I called and explained the situation to 8x8. Within a week we had company phones and communications and to top it off it was easy to install and maintain. Now I am head of onsite IT and support working directly for a $200,000,000 company Mississippi Silicon. Thanks 8x8 for the gr... read more
the hole package! i have 2 stores tied together the 8x8 phone system is seamless i can transfer calls to other service writers to help if i need to if a person calls in on any number it alls goes to the main greatting saying press one for the tiverton store or 2 for the swansea store then once its at the correct store its going to get you to the correct person if a parts dept does not answer the call will transfer to the tiverton parts counter for a repersentative to help i have 2 offices my phone will ring at both of them a... read more
We love the way we can change to whom a phone call is routed. Thanks, L. Morris Glucksman 203 358-0222
What I love about 8 x 8 - the functionality and versatility of the system and most of all the customer service support when I need help! It all started with John, our sales rep who helped us to get set up. Happy 2nd Anniversary to us and best wishes for many more! Carmen Wilson St. Margaret of Scotland 301-336-3345
I like 8x8 I think it gives you some great options to work with when working with 8 different papers it shows you exactly what paper they are calling from. Also we have the option of making outboard calls & choose which paper you are calling from. Tabitha Ralph Customer Service Rep Messenger-Inquirer tralph@messenger-inquirer.com
1) not having to own and maintain a PBX 2) ability for employees who work at home to use their 8x8 phone as if they were in the office. 3) ability for everybody to use the 8x8 iPhone app when on the road or working remotely so they're effectively in the office. 4) web interface for handling voicemail - we find this much more efficient than just slogging through voicemail the old-fashioned way.
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.5 star rating with 4,196 reviews.
When is 8x8 open?
8x8 is closed now. It will open at 9:00 a.m.