8x8's cover image

This profile has been claimed by the business owner or representative.

8x8

4.5

    About this business

    4.54,196 reviews
    Dixie B.'s profile image
    Dixie B. 
    10 years ago

    My connection is a home connection not connected to any business. I have been a 8x8 customer since ...... before it was 8x8 and was Packet 8, and have been very happy with the service. I only have problems when my internet goes out which thankfully is not often. When I use my phone it is easy and works every time. With the change to all business the only thing I miss is the cordless phone that I had (my phone was recently replaced because it was not working).. The cordless feature is no longer an option. 

    Daniel R.'s profile image
    Daniel R. 
    10 years ago

    using 8x8 pro has enabled us to become more efficient by no longer needing to use external fax devices. Best regards, Daniel Roberts Account Executive Dynamic Legal Recovery Direct: 661-263-4368 Toll Free 877-777-7564 Ext. 1016 Fax No. 661-505-6087 

    Paul M.'s profile image
    Paul M. 
    10 years ago

    Accessing to your phone line from any device and anywhere with internet 

    Brent R.'s profile image
    Brent R. 
    10 years ago

    it takes away the need to be by your computer. You get all of your voicemails directly on your phone allowing you to be responsive even when away from your computer. Being in sales, this is very important and very useful. 

    JOSEPH's profile image
    JOSEPH 
    10 years ago

    As a Mortgage Loan Officer, most of my day is working remotely. 8x8 is the best tool for my business to receive necessary financial documents for my clients. A lot of people still don't have access to scanners, especially some rural areas. Having a fax transmission sent to my computer makes my business a success, as well as, having my clients dreams of home ownership come true. Thanks 8x8!!! Joseph Porter josephcporter@gmail.com 

    Buddy B.'s profile image
    Buddy B. 
    10 years ago

    2 Stars is being generous. The service is hard to use. Should be able to pick up calls to other calling groups, shorter notices "your call is parked at extension ###" to "parked ###". I selected to Park the call so why do I need to be told? Should be able to use all spaces for BLF or Speed Dial. This restriction is ridiculous. There are many other features that should be included. The fees have increased our bill substantially. I'm researching other telephone options. 

    Business response:

    Thanks for your feedback, Buddy. We sent you a private email. 

    Steve Y.'s profile image
    Steve Y. 
    10 years ago

    I filled in a feedback form earlier in the year, and gave you a scathing review, especially for your Virtual Desktop product. Waste of time, as I never heard anything back from anyone at 8x8. I'm sure this will be the same... 

    Business response:

    Thank you for your feedback, Steve! We sent you a private email. 

    Monica V.'s profile image
    Monica V. 
    10 years ago

    not pleasant, very hard to get information and answers from website and/or customer service 

    Business response:

    Thanks for your feedback, Monica! We sent you a private email. 

    Mike B.'s profile image
    Mike B. 
    10 years ago

    Phones are poor quality and I continue to get what they call "Ghost calls" on my phones even when I have the lines forwarded to my cell phone I still get them to the 8x8 phones. 

    Business response:

    Thank you for your feedback, Mike. We sent you a private email. 

    Frequently asked questions about 8x8

    How is 8x8 rated?

    8x8 has a 4.5 star rating with 4,196 reviews. 

    When is 8x8 open?

    8x8 is closed now. It will open at 9:00 a.m.