We contacted 8x8 when we were looking for a VoIP. We used to have AT&T, which is about the same, but 8x8 is a lot cheaper. I use the phone for inbound, mostly, and if ever I had a problem, they're right there on it and get it solved. It's a good phone service.
8x8 VOIP phone service has helped propel our company to the next level by ensuring that we could both handle the flexibility needed in this day and age for office and mobile calling as well as the call volume. I highly recommend 8x8 service for their excellent phone service, customer care center and features. Every time I have needed help setting up a feature or creating away messages for vacations or best way to use the auto-attendant, a live personal 8x8 representative has been available to help me quickly and accurately... read more
8x8 is our first VoIP system and we’ve been with them for 10 years now. We have many extensions in which some are for inbound-outbound sales, while others are for operations. We’re a construction company so we might have mobile offices and 8x8 has been a great help, as far as being able to take our phones and put them wherever these mobile offices be situated is concerned. Their team was friendly, courteous, and knowledgeable any time we’ve called them. 8x8 is also reasonably priced for a full system that can do everything w... read more
We used the standard system (phone lines and PBX, etc) before and then we moved to a VoIP system. The advantage we have with 8x8 is the user can be working anywhere. That's a very good tool for me on my end because I'm the one supporting the call center. I'm usually the one that set it up and troubleshoot it and working straight with 8x8 fellows with support all the time. I'm working now with Neda and she has been a great person. We have monthly meetings, she explains to me how many minutes we're using and she would feed the... read more
My experience with 8x8 VOIP phones has been extraordinary beginning with my very first contact five years ago through my current day today use. In the five plus years of use ,the system has never been down and the few minor issues have been promptly and easily resolved by support. Not only does the phone system work well, whether I am using it through my polycom phone, PC, Android phone or IPad but it receives and sends faxes easily and smoothly, and enables me to easily set-up multiparty conference calls where all participa... read more
We've deployed 8x8 (then Packet 8) back in 2006. Never looked back and only referred it countless times! We are a small business with several VoIP lines. Works great! Great features!
I live in rural Alberta, Canada and we run a family operated plumbing company. It was suggested to me that a VOIP phone might work for us. 8x8 was recommended but I should have done my research first! On July 1, 2015, I inquired about their Voip phone. The salesman, Kevin **, rushed me into purchasing. Only minutes later I get an email asking me to confirm the order, if I don't confirm it by July 1, 2015 by 5:00 it will be canceled. Before I get to confirm the order, I get a second email thanking me for my order. I thought t... read more
We had been using another Company to host our VOIP services for several years. Aside from the constant service outages, we could never get answers as to how long the service would be down, the technical help was useless and the phones that they sold us for the system we terrible and they refused to swap them. Their website was useless and impossible to navigate. On top of it all, the charges were extremely high and they kept trying to lock us in to long term Contracts to save only a few dollars!!! We switched to 8 X 8, ... read more
I love the face that I can answer my business line anywhere I take my VOIP phone with me, plus if I need to be mobile, I can use the 8X8 app on my iPhone and answer business calls without my customers knowing that I am not in the office. This seamless solution creates the illusion that I am in my office and always available to my customers which makes them very happy.
