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8x8
- Technology
- Campbell, CA
About this business
It is accessible from via PC.
I just recently was hired by a business that uses 8x8. It is a great tool. I feel like I can be away from my desk but still be connected to my office and my clients.
We moved away from a traditional PBX system to 8x8 about 1-1/2 years ago, and never regretted the move. Our 9 call center agents are extremely busy handling about 10-15,000 calls a month. We love everything about 8x8 from being able to assign our customer calls to specific agents for better customer service to their great support department when we have questions or problems. We had good training on the system, which makes it easy to manage and change our call center and phones ourselves as our business changes.
We do business all over the world. Being able to travel and make local calls or check voice mail with the click of a button is a true blessing!!
The affordability versus the local phone company, the flexibility of multiple lines, option to conference call to large groups in my plan and having it all at my fingertips via the app. I was hesitant to switch to VOIP but now recommend it and 8x8 to my colleagues and friends with small businesses.
We are a 100% telecommuting company - but that doesn't remove the need for us to be connected to both clients and each other. Obviously 8x8 technology allows me to have a crystal clear connection to clients enabling me to effectively communicate information without the dreaded "Hang on, I have bad cell service" excuse. But just as important, inter-office communication with my real-live co-workers has proven to be a literal life saver. I am one of the millions of people who suffer from seasonal depression and anxiety. One of ... read more
I am the Director of Admissions for a private healthcare company specializing in addiction and chronic pain, which means our phone system is an integral part of our company's success. We are a start up and I was in charge of setting up the phone system, which worried me as I have no background in IT. The 8x8 system is extremely user friendly and easy to navigate - I was able to set up each staff members extension, voicemail, voicemail alerts via email, and even create our personalized greeting with a staff directory and othe... read more
8x8 services are super easy, reliable, and are available whereever I am, by laptop or phone so my focus is implementing with my clients, what they have told me is important to them, rather than troubleshooting Financial Spyglass(R)'s "fintech" system! Read that again. Spending time effectively is critical for a small business. Thanks for the solid resource. Will keep learning about it so I'm using even more of 8x8's wonderful components. When I have had a question, the person I've worked with has been professional, capable, ... read more
We recently switched phone service and are so happy with 8x8 Cloud Communications. I will definitely recommend them to other companies within my building. I think my favorite thing about the phone is that it can follow you everywhere with the touch of a button. I also love the HD voice, such a difference. Thank you 8x8. Annmarie O'Malley Hudson Structured Capital Management
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 3.9 star rating with 9,479 reviews.
When is 8x8 open?
8x8 is closed now. It will open on Monday at 8:00 a.m.