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8x8
- Technology
- Campbell, CA
About this business
The ease of setup and use is why I love the 8x8 service. We set up a remote office with one user. The cost of extending our phone network was too great for the circumstance and we looked for a plug-and-play VoIP system. We found that in 8x8. The installation was easy and went without any hitches. The customer service is great also. Very responsive and knowledgeable. The phones and system are easy to use which reduces the internal support calls. We're glad to have 8x8 as a partner!
Business made simple. I like that it makes our small business run efficient and smoothly like a Fortune 500 Company. I would have to say the mobile app is my most favorite feature. It allows me to work from home when needed- or just about anywhere for that matter and I don't have to compromise my personal cell info to my clients. Keep up the good work! Austin Myers VP- PSA Insurance Services
People talk about great service great price ... For me this is only measured by the level of my satisfaction. My live was made easier with 8x8 . I'm just second from all my employee in the office at home on the go... The simplicity of the system is breathtaking one box that's set . Lamine Dembele
When we used to have land lines, the system was static and antiquated.When we switched over to 8x8, we were able to group phone #s, forward calls when people are out to anyone in the office, make calls outside the office as if I was in the office, check voicemail messages online, have direct phone #s vs. extensions, record phone conversations, review call logs, and the whole office wasn't designated to answer the main phone line anymore. We were finally able to group designated people to answer the main line unlike the old l... read more
I love the customer service, especially on the support side. Everyone is so knowledgeable and helpful. They are always outstanding and ready to go above and beyond. The chat feature is very convenient. Chatting with a live person really helps the experience and solves the issue quickly. It is very important to me that my live chat agents have never sent me literature to read. It seems careless and lazy when other companies just send links to FAQs. Thank you.
It has made our business just so much easier and efficient. The phones are terrific and the ease of the apps make day-to-day operations a breeze.
Incredible customer service, user friendly website, and a great, consistent product
I love the flexibility it gives us as employees. I'm a single mom and when I have to work from home, it allows all work calls to be forwarded to my cell phone, as if I'm actually in the office. It's made my life easier. Anything that makes my life easier is always welcome. Aysha Salem Michigan Hearing
8x8 has been a great switch for my office. I used to have Vonage which had very poor and garbled voice quality and used a lot of bandwidth. 8x8 uses much less bandwidth and gives excellent voice quality. The voicemail and music on hold are excellent as well. I have used to mobile app for my laptop and tablet which have worked very well. I even was able to make phone calls from my computer from Italy. Good job 8x8!
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 3.9 star rating with 9,479 reviews.
When is 8x8 open?
8x8 is open now. It will close at 5:00 p.m.