8x8's cover image
Claimed

This profile has been claimed by the business owner or representative.

8x8

4.7

About this business

8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure. 

4.77,509 reviews
Select a rating
Ryan S.'s profile image
Ryan S. 
on Birdeye

10 years ago

8x8 has been a great company to work with all in all. I would say the best part about 8x8 is my representative, Shawna Marino. Shawna is on top of her game all the time by contacting me with any potential issue or error and even contacts me just to see how I am doing. Shawna is always helpful over the phone, returns emails and voicemails quickly and even cares enough to ask about life in general. I don't stick with companies very long if the sales representative that I'm working with is horrible, but with Shawna being one of... read more

Mallory P.'s profile image
Mallory P. 
on Birdeye

10 years ago

Dear 8x8 Customer Service, Please note that our company has been using 8x8 for the past 2+ years. We could not be happier with our devices and more importantly the customer service! Our direct agent whom sold us the product and instructed us on set up is Faith Green. She is simply outstanding. We can reach her via email or by phone and she is always ready to field any questions or concerns we may be having. I would highly recommend this product/service to anyone with small or large businesses. Thanks again, A&S Journeys Tea... read more

Cliff O.'s profile image
Cliff O. 
on Birdeye

10 years ago

My inside sales gent Matthew Lawrence is very knowledgable and demonstrates high integrity as well. Only on the rarest of occassions do I ask a question he cannot immediately answer completely and correctly. When he needs to "get back" it is always very quickly and with every nuance of the question fully answered. 8X8 sould be very proud of the work he does. (Bet you wish he were TWINS!) 

Boudy S.'s profile image
Boudy S. 
on Birdeye

10 years ago

Excellent service and features at the right price. I have tried many other VOIP service providers, and 8x8 is by far the best of the bunch. 

Boudy S.'s profile image
Boudy S. 
on Birdeye

10 years ago

Excellent service and features at the right price. I have tried many other VOIP service providers, and 8x8 is by far the best of the bunch. 

Jeff F.'s profile image
Jeff F. 
on Birdeye

10 years ago

With no experience in the hosted VoIP world, we tentatively placed our first order for 8x8 services in December of 2010. As the result of the superior experience with the sales, service and tech support, we migrated each of our offices as quickly as our contractual obligations would allow. We now have 16 locations and operate 5 business entities on the same system. Our end users find learning the system to be easy and the service is reliable. On the rare occasion when technical support was necessary, we found that 8x8 ... read more

Jeff F.'s profile image
Jeff F. 
on Birdeye

10 years ago

With no experience in the hosted VoIP world, we tentatively placed our first order for 8x8 services in December of 2010. As the result of the superior experience with the sales, service and tech support, we migrated each of our offices as quickly as our contractual obligations would allow. We now have 16 locations and operate 5 business entities on the same system. Our end users find learning the system to be easy and the service is reliable. On the rare occasion when technical support was necessary, we found that 8x8 ... read more

Daniel M.'s profile image
Daniel M. 
on Birdeye

10 years ago

Robin Cortez is fantastic. He is always immediately helpful. 

Barny H.'s profile image
Barny H. 
on Birdeye

10 years ago

We decided to make the leap in to VOIP. Working with 8x8 has been excellent. During the decision making, the salesman Jim Guise was great, felt like I made a friend. Through the conversion process their technical support was available, approachable, very practical and responsive. Our point of contact with 8x8 now is Robin Cortez, Account Executive. Robin is always immediately available and quick to get back. I'm talking about working the kinks out with an actual person on the other end of the phone with an actual personality... read more

Frequently asked questions about 8x8

How is 8x8 rated?

8x8 has a 4.7 star rating with 7,509 reviews. 

When is 8x8 open?

8x8 is open now. It will close at 5:00 p.m.