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8x8
- Technology
- Campbell, CA
About this business
8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure.
Pros Reliability--they are always there. Support--they are quick and just do what I asked them to do. Price--no one beats their price. Cons Their international call rate is not the cheapest, but close. None other than that. This is third VOIP service I depend on completely for all my home phone conneciton. The other ones doesn't even come close to what 8x8 can deliver. This is the only way to go if you need reliable, economical service that you must depend on day after day.
Pros Easy Setup, Great tech support, tons of features and at a great price! Cons None noted! First, if you want a complete communications solution, I highly recommend 8x8! We are an IT consulting firm, Managed Service Provider, and we started using 8x8 about 2 years ago and haven't had any issues at all. From the beginning, I can’t say enough how great their support is. The entire process was an extremely pleasant one. There was no pressure sales tactics from my sales rep. Shipment was very quick and everything arrived neatl... read more
Pros Great Features! It comes with all the features for one price. The sound quality if amazing...always reliable. I have tried other VOIP companies and their servers go down...this is the only company that has always been up. Really nice phones I got my order the next day..i was setup and working with 16 phones in 1 hour. The back end control is great..i can keep track of everything Cons I have not had a single issue yet. After weeks of extensive research and trying out VOIP providers, this is the only VOIP provider with th... read more
Pros Reliable Service, Great Feature Set, Legendary Support We have been using 8x8 for 4 months now and have not had any issues. Moved from another VoIP provider that had little to zero support. 8x8 has tons of features included in the standard price including smartphone app, softphone, auto-attendant. The voice quality has not been an issue and would reccomend it to anyone looking for an enterprise class product at a small business price.
On 7/29/2011, 8X8 Inc. charged my credit card $257.27 (reference #**) Bank of America for an additional year of VOIP phone service. On 9/9/2011, I received my credit card bill and I contacted 8X8 Inc. and informed them that I wanted their service canceled, that I did not authorize them to charge me for another year of service and that I wanted them to refund the charge. I was informed that I could cancel the service, but that they would not offer a refund.
I've used 8x8 for a home office 4 or 5 years now, I also converted my "home" line to 8x8 VOIP. I've recommended them multiple times.
Pros Service Price Features Cons Needed to purchase a new router to set voice priority, but that is a good idea for any Voip provider as it makes quality much better. The installation process was not as smooth as we had hoped, but it did nto affect us as we had our old phone systeme in place until the new system came up. At first we thought it might vbe 8x8 quality issues, but we found out after they recommended to us to get a $100 router that prioritizes voice packets the service and quality was great. We have come to learn... read more
Pros Service Price Features Cons Needed to purchase a new router to set voice priority, but that is a good idea for any Voip provider as it makes quality much better. The installation process was not as smooth as we had hoped, but it did nto affect us as we had our old phone systeme in place until the new system came up. At first we thought it might vbe 8x8 quality issues, but we found out after they recommended to us to get a $100 router that prioritizes voice packets the service and quality was great. We have come to learn... read more
Installed 8x8 VoIP service for one month. The polycom phone and quality of service is very good. Save a lot of money in phone bills. The auto attendant and iphone/android phone feature is very useful.
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.7 star rating with 7,509 reviews.
When is 8x8 open?
8x8 is open now. It will close at 5:00 p.m.