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8x8
- Technology
- Campbell, CA
About this business
What I love most about 8X8 is I never miss a voicemail. If I'm out of the office and I get an important client call, whether I'm in the car or at home, I'll get the voicemail sent directly to my cell phone.
Before we switched to 8x8 we had our IP phone system with a local company. The phone service would go down several times each day, and the company kept blaming it on our internet provider. As we got more and more frustrated, we began to suspect that they just didn't have the level of redundancy built into their system required to handle the volume of traffic. I liked the owner, and felt badly about switching to 8x 8. However, since we switched over a year ago, we haven't been down once. That's what I love about 8x8. Than... read more
I love seeing the familiar name we call clients by on my screen before I pick up the phone so I can greet them properly. Oh wait ... That stopped working months ago and support told me it can't do that any more. Never mind.
The convenience of having telephone services anywhere. It is convenient seeing voicemails through email.
That we have regular problems with it. That calls are dropped regularly. That clients cannot contact us through the phone system, but rely on our personal cell phones to contact us.
It was one of the worst days phone's dead, and had to touch base with my clients for an urgent issue related to production services down , and then comes 8x8 browser version to my aid. It was a total life savior for me, I could connect and get in touch with my superiors and clients and save the day. I might have been termed as the Hero for the day, but it was indeed 8xx
Customer services
When the economy went to hell in a hand basket it was decided our business could be run from remote locations rather than having the expense of an office. The problem was one of communication. I called my "hard wire" phone consultant thinking I would have to somehow use the phone equipment from my office to connect employees. He suggested VOIP. I investigated VOIP and the providers at the time. I discovered I could use the telephone seamlessly as if we were all residing in an office at one location. After research... read more
Our business took a turn for the worse and we had to shut down our main office. We needed to find a way to save money in every expect. 8x8 allowed us to not only cut our bill by 60%, but it also allowed us to keep our employees as they could now work from home saving us a ton of money by not needed to lease expensive office space.
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 3.9 star rating with 9,479 reviews.
When is 8x8 open?
8x8 is closed now. It will open at 8:00 a.m.