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As a psychologist running my own practice, security and accessibility are key. My communication is encrypted to protect my clients' information. I love the convenience of having access to my calls, SMS messages, and faxes on my cell phone and laptop when I am out of the office, as well as the sturdiness of a desktop phone wired into my router in the office. That way, I am less dependent on the status of my cell phone battery or whether I remembered my hands free device when I know I am going to be on hold for a long time.... read more
The 8x8 program is innovative and helps us become more efficient in our financial management practice. Accessing our voice messages in a couple of ways ensures that we are not missing any important business transactions.
As a small law firm, we carefully watch our monthly overhead costs. Telephone costs were always a significant expense and they were on the rise. Our phone carrier was unresponsive to our concerns. When we decided to open a second office, we turned to 8X8 to tame our phone expenses, seek a more responsive phone carrier and coordinate communications between staff members at separate locations. Now, we pay less for phone service at both locations than we used to pay at our one location, and our phone routing works how we ne... read more
8x8 was the key factor that connects our business to everyone across the states, and our connection has never been as strong.
i love the fact that all incoming messages left on my office line are immediately converted into an email and sent to me wherever I'm traveling. I don't miss a call or have to wait several days for me to return to the office. no remote codes or anything inconvenient. the fax function is great, too..
With our business, we are always "on the go" but still need to be in touch with our guests. Having the ability to receive calls and make calls through the smartphone app has proved extremely valuable!
High availability and quality of service!
There are many companies that have products that are interchangeable. BUT, I have never experienced a company with such responsive customer service. Switching our 800-number's from our prior company was a nightmare that took three months 8x8 stuck by a stock with us unflinchingly along the way to ensure things happened
The portability of service between devices, diversity of clients.
8x8 has a 3.9 star rating with 9,479 reviews.
8x8 is closed now. It will open at 8:00 a.m.