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A-1 Self Storage
- Self Storage
- San Jose, CA
About this business
Location details
2900 Monterey Hwy, San Jose, CA, 95111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
A-1 Storage on Monterey Ave in San Jose is the BEST!!!! They have been my provider for over a year and are ALWAYS so courteous, helpful and respectful! They are also extremely clean and I never worry that my belongings are safe and kept in good condition! They are by far the best and they are AFFORDABLE!! Brenda Post
This is the best storage facility in San Jose! I rented 3 units from them for over a year, and never had any concerns. The facility is safe, the grounds are clean, and all of the staff are awesome! (Especially Adam & Maggie) Although I no longer have a need for storage, if I was ever to rent again, this is the only facility I would rent from!
The customer service is impeccable Patrisha was really good at making the experience fast and easy THANKS
Business response:
We appreciate the wonderful feedback! Thank you for taking the time to let us know how we did.
Just wanted to give a big thank you to Joanna for the great customer service I received! I was in the process of looking for a storage unit after moving and she was super friendly, patient and helpful with all of the questions that I had as a first time renter. The storage facility was clean and very affordable compared to others that I considered as well. Overall I had a great experience and will definitely recommend this A1 location to anybody I know looking for a storage unit. Thanks again, Joanna!
Business response:
Alexa, we're happy to hear you had such a positive experience with our team! We will be sure to forward your comments to Joanna.
I walked in needing a unit, the manager there was very nice and the assistant manager was very helpful. They not only made me feel welcome but encouraged me to check out different sizes based on my needs. I was expecting a common interaction but the 2 associates who helped me made my experience very pleasant. Ive rented storage units multiple times at the public storages near by and haven't always had the best experiences, I decided to try a-1 and it was a great decision! I highly recommend this store.
Business response:
Hi Jericho, Thank you for the kind comments, this means a great deal to us and I will most definitely pass along your comments to the store team.
This place is 90 degree inside ( 3rd floor) during summer and it smells like a rat home. Suggest pay a bit more for climate control storage.
My boyfriend and I have been storing our items here for over a year now and we always recommend this facility to people in our networks. The place a little older but it's very well maintained and affordable storage solution. You will feel very welcome here by their friendly manager Joanna and staff. They are very professional and on top of things. I have always felt very safe here and I can say the same for my belongings.
Great customer service! Helped me get the best deal possible for my needs. Highly recommend this place. Ximena helped me bright and early and started my day off right.
Business response:
Emily, thanks for your praise and kind comments about our team!
Big thank you Ximena for her great customer service skills! You had a great attitude and a great sense of humor! I appreciate you taking the time to show us the units available to fit our needs. Joanne you've trained your staff well! I'll be recommending your facilities! Thank you!!
Business response:
Thank you so much for taking the time to share your storage experience with us, Lupe. We'll be sure to forward your kind words to Ximena and Joanne.
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.6 star rating with 281 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is closed now. It will open at 9:00 a.m.