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2900 Monterey Hwy, San Jose, CA, 95111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Staff is professional and the place is clean. Everything was going well since 2014 until about two weeks ago when my unit was broken into. They asked for a list of things that were taken. I didn't have anything valuable in there because I had already started removing stuff and taking some of it to Salvation Army. What's left is old pictures, old cds, old school work and old equipment like an overhead project etc. He ransacked some of the boxes. The rest were clear plastic. you could see what's in there -- a bunch of nothing.... read more
Business response:
We understand how disheartening this situation is, Liz. We are diligently working with our local authorities to prosecute the responsible party to the fullest extent of the the law. Please be sure to contact Allen or send me a private message if you have any other concerns.
This place is clean as a whistle. Everything is organized, well-maintained, and super secure. The carts were always available for use, which is key when you have a 3rd floor unit. I felt super safe every single time I was there - no funny business going on, never saw any shady-looking people walking around the property. To top it off, the ladies at the office were so friendly and extremely helpful! I really appreciate all of Joanna's help getting us moved in and moved out with ease. She was so welcoming when we first met, an... read more
Business response:
Thank you so much for sharing your experience with us, Toni! We wish you all the best, and will be here if you ever need a storage unit again.
The young woman at the front desk really helps to sell this place! She is so friendly and helpful! I'm so sorry I can't remember her name but she was great! Moving from Louisiana to California and being tired we didn't need attitude and she was a delight for us! Always smiling and quick with getting our unit!
Business response:
Welcome to A-1. Thank you so much for taking the time to share your storage experience with us, Sonya H. We'll be sure to forward your kind words to Joanna. It will make her day!
Awesome friendly service! Came in today looking for my first storage space. The lady who helped me her name is Joanna. She was very helpful and gave me the best deal that I wasn't expected. Thank you, Joanna, you're the sweetest! The facility is clean, fresh, and secure. They sell 3 kinds of bundle boxes deals at decent prices; if you're looking to get any. They got other storage supplies also. Overall, I have a great experience and will definitely recommend my friends to rent a unit from them.
Business response:
Welcome to A-1, Doris! Thank you so much for sharing your experience with us. Be sure to let Joanna know if you need any further assistance with your new storage unit!
The location is very nice and clean. The staff is always helpful. I kept my things here for a year and when it was time to move there were no issues. Took let then 5 minutes in the office. I would come back to A1 if I need to store items again.
Business response:
Thank you so much, Shannon. One of the highest compliments we can receive is to earn your repeat storage business!
Excellent service! The office is clean and welcoming! The two representatives who were there were absolutely lovely. When I was taken to my reserved space, my rep noticed some odd water marks on the floor, so immediately found a new unit for me. The facilities are great. Highly recommend! Thx, team!
Business response:
Thank you so much for taking the time to share your storage experience with us, Nina!
I usually don't write reviews but after my experience today at this location I knew I had to write one! I walked in not really knowing what to ask since it's my first time looking for a place to store some stuff of mine. I was immediately greeted with with a bright smile by a girl at the desk. Alona was very sweet, knowledgeable and she listened to my situation and what I was looking for. She can sense that I was getting emotional when telling her my situation and she was really kind and immediately offered to get me water o... read more
Business response:
Thank you so much, Katrina. We value your business & appreciate that you've taken the time to share your storage experience! We'll be sure to forward your kind comments to Alona.
Awesome and accommodating staff. I only needed space for one month. Signing up was smooth and ending the lease was just as easy and hassle-free. Highly recommended. A++++++++++++++++++++++++++++++++++
Business response:
Welcome to A-1, Michael! Thank you so much for sharing your experience with us. Be sure to let us know if you need any further help with your new storage unit.
Just rented a great self storage unit from Sabrina! Couldn't be happier! She made it so easy! Unit was clean and just as described on phone! Paperwork was fast and they have such a great move in special! Called her on the phone and had everything ready for me to just sign! Didn't have a lot of time today! Would recommend to everyone!
Business response:
Welcome to A-1, Denise! Thank you so much for sharing your experience with us. Be sure to check in with Sabrina if you need any help with your new storage unit.
A-1 Self Storage has a 4.6 star rating with 281 reviews.
A-1 Self Storage is closed now. It will open at 9:00 a.m.