This profile has been claimed by the business owner or representative.
AAA Smart Home Security
- Security Systems
- Tempe, AZ
About this business
Location details
8312 S Hardy Drive, Tempe, AZ, 85284, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great service, the technician (Soukmamg) was very knowledgeable and explained everything very clear, the whole process was great!
Business response:
Thank you for your feedback Salvador! We are glad to hear your installation went well. Please let us know if we can be of further assistance to you. Have a nice day! - Ashley
Ezra was the kindest person. He explained everything as he went answered all my questions. Was very professional and knowledgeable. I felt very confident and safe with his service. I would highly recommend him
Souk is very professional, knowledgeable, and helpful. He is very personable, and I highly recommend. Thank you for great service.
Business response:
Thank you for taking the time to share your experience!
Wes was very professional and did an outstanding install!! Was cordial and considerate and was very informative to any questions I had! At the completion of the install we did a complete review of all aspects of my new system!
Business response:
Thank you for your feedback! We are so happy to hear your installation went well and that Wes provided you with outstanding service.
Had A3 Smarthome install alarm system in new home. Kei Harris, the technician, spent nearly 10 hours getting the system set and ready to use. It was a very big job! He was professional, courteous and very knowledgeable about the system. He exercised patience walking us through the use of the system. It's important to note, Kei did this on a holiday weekend (Memorial Day) and was not able to take a lunch break. He consulted with us several times and offered his professional opinion regarding placement of cameras so we could... read more
Business response:
Thank you for your feedback Carolyn! We are so happy to hear that your installation went well and that Kei provided you with excellent service!
Our install technician Blong was wonderful!! Very professional, clean, thorough and kind. He took the time to set up everything right and explain the system to us. Five stars for Blong!
They make it impossible for you to get out of contract. I had service for 9 days. I made several phone calls trying to figure out the system (thinking it was user error). Apparently there is a 5 day cancellation timeframe that nobody told me about. I could cancel but I was still going to be responsible for the equipment that was wired into my home. The system does not work for me and my expectations. I definitely recommend staying with RING cameras. I was under the impression that I was getting an upgraded version of RING. I... read more
Business response:
Good Afternoon Veronica, I have found that many of these issues are general camera settings, and can be adjusted. The cameras should be fine, its just getting your parameters set. Someone will reach out to you with a solution shortly.
I cancelled my service today with pleasure due to poor horrendous customer service, inadequate and untruthful billing issues, and lack of transparency! I will never promote or suggest anyone to do business with this company!
I purchased the home security w/ outside camera and sensor lights. the installer misplaced the camera and the lighting was extremely low. two days later my license plates were stolen. a few months after that my indoor camera was cut while I was burglarized. Ithe door lock combo was broken, a helpful tech came out. I'm under warranty but my front camera ( burglarized) isn't covered. as a premium customer I thought the warranty would cover the tech visit, and outside camera/ sensor lights. otherwise why bother?! the point is t... read more
Business response:
Good Morning - please check your in mailbox for a direct message. My apologies for the disappointing service you have experienced. We want to make this right but need more information.
Frequently asked questions about AAA Smart Home Security
How is AAA Smart Home Security rated?
AAA Smart Home Security has a 4.8 star rating with 4,832 reviews.
When is AAA Smart Home Security open?
AAA Smart Home Security is open now. It will close at 7:00 p.m.