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AAA Smart Home Security
- Security Systems
- Tempe, AZ
About this business
Location details
8312 S Hardy Drive, Tempe, AZ, 85284, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great service, the technician (Soukmamg) was very knowledgeable and explained everything very clear, the whole process was great!
Business response:
Thank you for your feedback Salvador! We are glad to hear your installation went well. Please let us know if we can be of further assistance to you. Have a nice day! - Ashley
Ezra was the kindest person. He explained everything as he went answered all my questions. Was very professional and knowledgeable. I felt very confident and safe with his service. I would highly recommend him
Souk is very professional, knowledgeable, and helpful. He is very personable, and I highly recommend. Thank you for great service.
Business response:
Thank you for taking the time to share your experience!
Wes was very professional and did an outstanding install!! Was cordial and considerate and was very informative to any questions I had! At the completion of the install we did a complete review of all aspects of my new system!
Business response:
Thank you for your feedback! We are so happy to hear your installation went well and that Wes provided you with outstanding service.
Had A3 Smarthome install alarm system in new home. Kei Harris, the technician, spent nearly 10 hours getting the system set and ready to use. It was a very big job! He was professional, courteous and very knowledgeable about the system. He exercised patience walking us through the use of the system. It's important to note, Kei did this on a holiday weekend (Memorial Day) and was not able to take a lunch break. He consulted with us several times and offered his professional opinion regarding placement of cameras so we could... read more
Business response:
Thank you for your feedback Carolyn! We are so happy to hear that your installation went well and that Kei provided you with excellent service!
Our install technician Blong was wonderful!! Very professional, clean, thorough and kind. He took the time to set up everything right and explain the system to us. Five stars for Blong!
I purchased the home security w/ outside camera and sensor lights. the installer misplaced the camera and the lighting was extremely low. two days later my license plates were stolen. a few months after that my indoor camera was cut while I was burglarized. Ithe door lock combo was broken, a helpful tech came out. I'm under warranty but my front camera ( burglarized) isn't covered. as a premium customer I thought the warranty would cover the tech visit, and outside camera/ sensor lights. otherwise why bother?! the point is t... read more
Business response:
Good Morning - please check your in mailbox for a direct message. My apologies for the disappointing service you have experienced. We want to make this right but need more information.
The installation was bad. I was told 8m getting notifications on my phone when there is a person au my door neither in my driveway but apparently nothing seen or heard it
Business response:
Please accept our apologies for the installation issues and notification problems. Expect someone from our technical support department to call you. It sounds like its just a setting that needs to be adjusted. Or feel free to call 800-669-7779, and select option 3 for Tech Support. ~Alex
This is a pure scam company. My alarm was triggered. I was out side of my house for a long time. I got no call from them. One time, I disconnected the battery for a few hours, I got no calls either. They only collected your payment but don't do the monitoring!
Business response:
Thank you for your feedback. We are sorry to hear you had less than a perfect experience. We would like to look into how we can improve your experience but we need more information to locate your account. Please look for a private message requesting more information.
Frequently asked questions about AAA Smart Home Security
How is AAA Smart Home Security rated?
AAA Smart Home Security has a 4.8 star rating with 4,840 reviews.
When is AAA Smart Home Security open?
AAA Smart Home Security is open now. It will close at 7:00 p.m.