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8312 S Hardy Drive, Tempe, AZ, 85284, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Mr. Soukmang, provided professional service in the installation of our system. He was very knowledge when asked various questions about the product and how various things worked. He reached the top of the charts when being patient as he guided us through the workings of the system. I would recommend him to anyone who needs this system. Thank you very much for your service. We will never forget your kindness.
Rajan he is a great tech and very supportive. This time I can only give him the recommendation to everyone as a good supportive tech. Thank you so mich for having him as a part of this process of my doorbell from triple A.
Business response:
Thanks for taking the time to share your experience,Wilma!
My installer did everything as requested in my order. Additionally, he mentioned a product that I should've ordered originally so I okayed it on the spot and he had all the parts with him for me. He was very patient with me and very nice to my dogs. My only tiny issue was that the panel could not be placed on a wall where I would have liked it to go. Instead, he gave me a standing portable panel that can be placed anywhere. Also, I found AAA's prices very reasonable. I bought during a 50% off sale.
Rajan and Jeff did a very good job of installing a security system in my home. They are very knowledgeable and answered all our questions and concerns. I really appreciate their efforts and help. Thank you Ramon Foster
Still dealing with problems with this maddening system. One camera never records anything. I've had people come in to steal packages, animals digging my plants and the camera sees nothing! They sent technicians out once who only told me my signal was strong. Right now the camera shows that it's off-line. Piece of junk isn't even working. Total waste of money. So regret getting the system as it was a total waste of money. There are so many better systems out there. Do a little research and above all stay away from this piece ... read more
Business response:
Thank you for your feedback. We are sorry to hear you had less than a perfect experience with your system. We would like to look into how we can improve your experience but we need more information to locate your account. Please look for a private message requesting more information.
This is theeeee worst system ever. DO NOT buy it as the product and equipment are misrepresented and it is NOT compatible with any Alexa, Google, and type of voice associated AI system. They tell you the motion detector has a range of 20 feet, it is 7 feet, and that is nuts and it doesn't reset for 15 minutes. The cameras also have poor range and none of them have flood lights. You cannot change entry/exit doors/windows to a "beep beep" - only option is a voice and if it's near a bedroom, that is horrible. The notifications ... read more
Business response:
Thank you for your feedback. We are sorry to hear you are having less than a perfect experience with your system. We would like to look into how we can improve your experience but we need more information to locate your account. Please look for a private message requesting more information. Alex
Tarek installed my cameras he was so nice and honest. Helped me get my app back working i feel way better with those added cameras.
Business response:
Thank you for your feedback Mary! We are so glad to hear your installation went well. Please let us know if we can be of further assistance to you. Have a nice day! - Ashley
I had major trouble with this company when I signed up 2 years ago. They promised me that they fixed the situation and I was happy. Now here I am 2 years later and many phone calls trying to get it to keep working and I still have a doorbell that will not work due to Arizona heat. I really wish someone would have told me the doorbell would never work! I would have spent my hard earned money elsewhere. This is the 2nd one they've installed and it won't work and when I call it is always about an hour call for someone to tell m... read more
Business response:
Thank you for your feedback. We are sorry to hear you had less than a perfect experience. We would like to look into how we can improve your experience but we need more information to locate your account. Please look for a private message requesting more information.
Had a few cameras installed by their employee Ernie. Very professional work and he set my phone up with their app and showed me how to use it which is really easy. I've had this security system for almost a couple months now and very impressed with the picture quality of their video cameras.
Business response:
Thank you for your feedback Phil! We are so glad to hear your installation went well. Please let us know if we can be of further assistance to you. Have a nice day! - Ashley
AAA Smart Home Security has a 4.8 star rating with 4,757 reviews.
AAA Smart Home Security is open now. It will close at 7:00 p.m.