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AAA Smart Home Security

4.8

About this business

Location details

8312 S Hardy Drive, Tempe, AZ, 85284, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.84,851 reviews
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Carrie K.'s profile image
Carrie K. 
rating
a year ago

This is theeeee worst system ever. DO NOT buy it as the product and equipment are misrepresented and it is NOT compatible with any Alexa, Google, and type of voice associated AI system. They tell you the motion detector has a range of 20 feet, it is 7 feet, and that is nuts and it doesn't reset for 15 minutes. The cameras also have poor range and none of them have flood lights. You cannot change entry/exit doors/windows to a "beep beep" - only option is a voice and if it's near a bedroom, that is horrible. The notifications ... read more

Business response:

Thank you for your feedback. We are sorry to hear you are having less than a perfect experience with your system. We would like to look into how we can improve your experience but we need more information to locate your account. Please look for a private message requesting more information. Alex 

Mary M.'s profile image
Mary M. 
rating
2 years ago

Tarek installed my cameras he was so nice and honest. Helped me get my app back working i feel way better with those added cameras. 

Business response:

Thank you for your feedback Mary! We are so glad to hear your installation went well. Please let us know if we can be of further assistance to you. Have a nice day! - Ashley 

Heidi R.'s profile image
Heidi R. 
rating
2 years ago

I had major trouble with this company when I signed up 2 years ago. They promised me that they fixed the situation and I was happy. Now here I am 2 years later and many phone calls trying to get it to keep working and I still have a doorbell that will not work due to Arizona heat. I really wish someone would have told me the doorbell would never work! I would have spent my hard earned money elsewhere. This is the 2nd one they've installed and it won't work and when I call it is always about an hour call for someone to tell m... read more

Business response:

Thank you for your feedback. We are sorry to hear you had less than a perfect experience. We would like to look into how we can improve your experience but we need more information to locate your account. Please look for a private message requesting more information. 

Phil H.'s profile image
Phil H. 
rating
2 years ago

Had a few cameras installed by their employee Ernie. Very professional work and he set my phone up with their app and showed me how to use it which is really easy. I've had this security system for almost a couple months now and very impressed with the picture quality of their video cameras. 

Business response:

Thank you for your feedback Phil! We are so glad to hear your installation went well. Please let us know if we can be of further assistance to you. Have a nice day! - Ashley 

Stan S.'s profile image
Stan S. 
rating
2 years ago

Raj awesome service and very thorough. Explained very well. Went out of his way to accommodate all questions 

Business response:

Glad to hear your installation went so well, Stan. We really appreciate you taking the time to share! 

Kevin C.'s profile image
Kevin C. 
rating
2 years ago

The installation could not have gone better. Their technician showed us in great and, easy to understand instruction. 

Business response:

Thank you for your feedback Kevin! We are glad to hear your installation went well. Please let us know if we can be of further assistance to you. Have a nice day! AAA Smart Home Security 

RastaGirl J.'s profile image
RastaGirl J. 
rating
2 years ago

Raj is a lifesaver! He arrived early. He is knowledgeable, friendly and professional. Great service as always from AAA. 

Business response:

Thank you for your feedback! We are glad to hear your installation went well. Please let us know if we can be of further assistance to you. Have a nice day! AAA Smart Home Security 

Mary L.'s profile image
Mary L. 
rating
2 years ago

Many companies provide security systems but only a few select companies are local and are ready to help with any complications. From the moment we entered the AAA office in Roseville where we were introduced to Shobie we experienced nothing but professional expertise. Shobie explained , the system and then called to tell us of a special sale. Within a week, we had Anthony and Jason who worked hard during this historic heat wave. Anthony was extremely patient and he could explain things very clearly. I highly recommend this c... read more

Business response:

Thank you for your feedback Mary! We are glad to hear your installation went well. Please let us know if we can be of further assistance to you. Have a nice day! AAA Smart Home Security 

Sonee V.'s profile image
Sonee V. 
rating
2 years ago

Bad front light camera system. Connections always cutting off. Not a trustworthy system. Can't wait to go back to the Ring system. Resolution is ok. 

Business response:

Thank you for your feedback. We are sorry to hear you had less than a perfect experience with your camera. We would like to look into how we can improve your experience but we need more information to locate your account. Please look for a private message requesting more information. 

Frequently asked questions about AAA Smart Home Security

How is AAA Smart Home Security rated?

AAA Smart Home Security has a 4.8 star rating with 4,851 reviews. 

When is AAA Smart Home Security open?

AAA Smart Home Security is open now. It will close at 7:00 p.m.