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ABC Nissan
- Car Dealers
- Phoenix, AZ
About this business
Location details
1300 East Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
As always Danny was outstanding. I cannot say the same for Midway Nissan, the dealer I purchased the vehicle from. Midway was difficult and lacked any interest in assisting what was definitely a warranty issue given the 2014 new frontier was less than 3 months old.
The attitude of the service rep. He failed to help me with a question about the vehicle and ended by responding that I should just do what I have to do. I will never again buy a car from ABC Nissan and now doubt that I will continue to use ABC Nissan Service.
Business response:
We appreciate you taking the time to provide feedback about your experience. Our goal is to offer helpful guidance, answer customer questions thoroughly, and maintain a professional level of service during every interaction. We take comments regarding communication seriously and value the opportunity to better understand your concerns. Please reach out to Robert Patch, our General Manager, at rpatch@vtaig.com or 602-789-1812 so we can discuss your experience further.
I had a slow leak in the radiator and asked them to please top off the coolant so I may have the radiator replaced in the near future. They failed to top off the radiator and the radiator leak all of a sudden got exponentially worse over the following week and my car started overheating, which had never happened before. I'm very suspicious of this dealership because they've continually pressured me to trade in my car and I refused and now more and more problems have "magically" developed after just one visit for an AC evacua... read more
Business response:
We appreciate you sharing your feedback regarding your recent service experience. Maintaining confidence in the care and maintenance of a vehicle is important, and we understand the concerns raised in your review. Our team is committed to professional service and transparent communication regarding recommended repairs and vehicle conditions. Please reach out to Nicholas Wade, our Service Director, at 480-428-4623 so we can review your concerns and discuss your experience further.
I'm very disappointed with my experience at ABC Nissan on Camelback Road in Phoenix, AZ. I went in for a routine oil change, and they also performed an inspection of my vehicle. They showed me pictures and told me there were several items that needed service The problem is that some of those services had already been completed about a month earlier at another shop. This is now the second time I've had this type of experience with ABC Nissan It makes me question whether the recommendations are truly based on what my vehicle n... read more
Business response:
We are disappointed to hear about the concerns you experienced regarding the additional service recommendations provided during your visit. We understand the importance of clearly explaining inspection findings and ensuring recommended services accurately reflect a vehicle's needs so customers can make informed decisions. Please contact Nicholas Wade, our Service Director, at 480-428-4623 so we can discuss this further.
Left the engine light on after servicing. My labor cost was $1145 I don't understand why?
Business response:
We are disappointed to hear about the concerns you experienced following your service visit and the questions regarding the labor charges. We understand the importance of clearly explaining service work, associated costs, and the results of repairs performed. Please contact Nicholas Wade, our Service Director, at 480-428-4623 so we can discuss this further.
Went for a new suv do to new promotion but ending up with used suv and was there over 7 hours
Business response:
We are disappointed to hear about the experience you had during your vehicle purchase and the extended time spent at the dealership. We understand the importance of clearly explaining available options and promotions and providing an efficient, transparent sales experience. Please contact Emily Hunter, our Customer Service Director, at 877-360-7805 so we can discuss this further.
Frequently asked questions about ABC Nissan
How is ABC Nissan rated?
ABC Nissan has a 4.2 star rating with 7,797 reviews.
When is ABC Nissan open?
ABC Nissan is open now. It will close at 9:00 p.m.