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ABC Nissan
- Car Dealers
- Phoenix, AZ
About this business
Location details
1300 East Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Just had a smiple oil change with tire rotation and nothing else. But, two days later my tire went flat on the freeway. What ever they did to my tire they wanted $230. To fix what wasn't broken until they tried to push air into my tire.. unhappy with that service.
Business response:
We're disappointed this occurred to your vehicle. Please contact our Service Manager, Anthony Labarbera, at 877-360-7805 at your earliest convenience to discuss all details of your appointment further.
The car description did not match the pictures. (They were different colors.) When I asked for clarification, I couldn't get a reply... Nor find out if this one was still available. Only an offer to buy something else. Dodging these simple questions made me distrust this dealer.
Business response:
This sounds like there was an error on the website feed from our actual inventory feed. Please contact our Customer Service Director, Devyn Wilcox at 877-360-7805 at your earliest convenience to discuss this situation further and see how we can assist in finding you a vehicle.
I met with Scott on 2 separate instances regarding fuel pump issues . I commend them for fixing another companies mistakes but the day after er I picked up the car from service, I told Scott the car still was not driving right and I was concerned especially since we were driving to Houston Texas days later. Scott assured me that nothing was wrong so we got on the road, unknown to me that my mass air sensor was bad and by the grace of GOD we made it in spite of, being told nothing when it was.
Business response:
Were disappointed to hear this feedback. We want to look into this situation further, please contact our Service Manager, Anthony Labarbera, at 877-360-7805 at your earliest convenience.
HORRIBLE!!! I was sold a used car with an old faulty battery that caused my starter to be defective within 9 days of purchase. I had it towed back to Nissan only to be towed wait 30 days until your warranty kicks in or pay $900+. Horrible horrible horrible experience!!! Made buying my first car MISERABLE!!!!
Business response:
Were disappointed to hear this feedback. Please contact our Customer Service Director, Devyn Wilcox at 877-360-7805 at your earliest convenience to discuss this further.
Probably the worst dealership Ive ever dealt with .. finance manager put me in a yo-yo transaction .. never again .. Dave Smith is the best dealership Kellogg, Idaho .. disgusted
Business response:
We're a bit confused by this feedback and we want to speak with you directly to address any concerns related to your purchase. Please contact our Customer Service Director, Devyn Wilcox at 877-360-7805 at your earliest convenience to discuss this further.
To bad they stay on the phone for a Long periods they charge for what I didnt ask they like to ignored customers on waithing .
Business response:
We're a bit confused by this feedback as we require customer signoff on all services that are completed. Please contact our Service Manager, Anthony Labarbera, at 877-360-7805 at your earliest convenience to discuss this further.
I wish my service advisor Phil would have been more attentive. I had to wait about 10 minutes to even get his attention upon arrival. When he updated me on my car issue instead of just raising his hands up in the air saying we don't do that he could have been a little more customer service oriented and offered some options of where I could go for a follow up. Honestly I was really disappointed. I deal with another Nissan dealership and they have been great. Sorry Phil but I spent way to many years in customer service and tha... read more
Business response:
Were disappointed to hear you feel you didnt receive excellent customer service with our team. Please contact our Service Manager, Anthony Labarbera, at 877-360-7805 at your earliest convenience to discuss this situation further.
They didnt fix the issue I was having and essentially told me its not an issue at all. Now the warning light is back on just a few weeks later.
Business response:
Were disappointed to hear this feedback. Please contact our Service Manager, Anthony Labarbera, at 877-360-7805 at your earliest convenience to discuss this further. Please contact our Service Manager, Anthony Labarbera, at 877-360-7805 at your earliest convenience.
I felt like I was overcharged, $500 for changing filters and rotating tires. I was very upset. They take advantage of women there alone I felt.
Business response:
Carol, were disappointed to hear you werent satisfied with your visit. In regards to pricing, you received the 15,000 mile service which was on-par for your vehicle mileage and included new filters, oil change, tire rotation, battery service, brake fluid exchange, and inspection. We would be happy to go over your repair order in greater detail with you, please contact our Service Manager, Anthony Labarbera, at 877-360-7805 at your earliest convenience.
Frequently asked questions about ABC Nissan
How is ABC Nissan rated?
ABC Nissan has a 4.2 star rating with 7,369 reviews.
When is ABC Nissan open?
ABC Nissan is closed now. It will open at 8:00 a.m.