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ABC Nissan
- Car Dealers
- Phoenix, AZ
About this business
Location details
1300 East Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
They did nothing to fix my problems.
Business response:
We understand how frustrating it must have been for you to leave without your concerns being fully addressed. Our goal is always to ensure that every issue is properly resolved, and we regret that this wasn't the case for you. To ensure your situation receives the attention it deserves, we encourage you to reach out to our Service Director, Nicholas Wade, at 602-200-5005.
The advice given by the technician was great! The service was performed well with a reasonable price... However, the person that I was working with gave the impression that he was not expecting me to pay... As if he had presumed that I wasn't going to pay. Perhaps because there had been a history of customers not paying, or perhaps because he knew that he was giving me a a bad deal and was anticipating that I would protest.... And to add to that effect, one of the the CSRs in the front gave me a self righteous attitude, as i... read more
Business response:
We would like to hear more about your experience. Please reach out to our Service Director, Nicholas Wade, at 602-200-5005.
I didn't like the fact, that on the day I went to pick up the car, I called to get the status, and was told when I called, to come get the car. Also, if I had known they were going to clean out the inside, and vacuum, I would have declined, because I don't know what was thrown away??? Also, I had a used tire on the car. I was given a new tire, along with an alignment, but the alignment didn't take???? Now what do I do????
Terrible Bought a Infinity QX80 Had it for 5 days and the rear axle froze up just outside of Albuquerque and I have been without my vehicle for almost 2 weeks waiting on parts and it is still at an Infinity dealer in NM ABC nisson offered any help with the situation
Business response:
We understand how frustrating it must be to be without your vehicle, especially after such a short time. Your feedback is important, and we want to ensure you receive the support you need during this challenging time. For further assistance and to discuss your situation in more detail, please reach out to Anthony Labarbera, our Service Manager, at 877-360-7805. He will be able to provide you with additional support and information regarding your vehicle.
Issac is a LIAR! He will gain your business, have you drive to the office and the car will be sold. I was told my $2000 down payment would be refunded and then after giving the keys back I was told it wouldn't be so I had to dispute with my bank. Please stay away from this company!
I dropped my car of at 11:30 am and they never serviced the vehicle. I had an appointment at 11:30 for an oil change and tire rotation. I arrived around 11:15am. I called around 2:45pm to check on the car, and I was told it was next to be worked on. They had the car for 3 hours and never touched it. I told them to just park it because I am going somewhere else. My vehicle was very warm inside so they had my car in the sun all that time. I will never take any vehicle to this place ever again.
Business response:
We appreciate your patience and we'd like to understand more information about this. Please contact our Service Manager, Anthony Labarbera, at 877-360-7805 at your earliest convenience to discuss this further.
They lied to me multiple times about my rate and lender approval, once we finally agreed and they gave me the out the door cost they agreed to, they tried to take back the offer because they didn't want to "eat the cost" and tried to tell me deal was not done. I called lender and deal was done and I was approved. One of the sketchiest things I have ever been a part of. The lender they approved me with is who I will deal with now. I won't set foot in the dealership again. You should not either.
Business response:
We'd like to look into this. Please contact our Customer Service Director, Emily Hunter at 877-360-7805 at your earliest convenience to discuss this further.
They never completed my deal with a bank and had to return the car. There was no explanation, no sympathy. Sold me the car with a crack windshield, back break light out, and the trunk did not open. Then questioned me when asked if they were going to fix it.
Business response:
Please contact our Customer Service Director, Emily Hunter at 877-360-7805 at your earliest convenience to discuss this further.
Was not happy with the replacement of my battery They removed the battery cover and never replaced it
Business response:
Please contact our Service Manager, Anthony Labarbera, at 877-360-7805 at your earliest convenience to discuss this further.
Frequently asked questions about ABC Nissan
How is ABC Nissan rated?
ABC Nissan has a 4.2 star rating with 7,369 reviews.
When is ABC Nissan open?
ABC Nissan is closed now. It will open at 8:00 a.m.