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ABC Nissan
- Car Dealers
- Phoenix, AZ
About this business
Location details
1300 East Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I dont own this car. I traded it in for a 2020 Altima I think in Jan 2021. Looks like they did not transfer title to née owner abc Nissan should have done paperwork months ago. Thx.
Business response:
Hello, we would like to make sure your title is transferred immediately. Please contact our General Manager, Tim Beyer, at tbeyer@vtaig.com your earliest convenience to get this resolved.
They did a good job of taking care of my issue but they made me wait much longer than I needed to. I was told that I needed to give them 3 and a half hours, they kept me there for 6 with no real explanation why.
No. Stars poor experience, would never ever buy there again!
I've had continuous issues with the dealership. This time is was for a claim on my ZAKTEK paint protection. I have a spot on the hood that ABC Nissan service took picture of and submitted to ZAKTEK for approval. I left my trick at the dealer for two days. After contacting the dealer for a status update they gave me some BS about my "basic coverage" protection plan and nothing was done. Why didn't they tell me that before I left my truck? They also lost my ignition key during this visit!
Business response:
Robert, thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. Please contact our General Manager, Adam Marazzo at Amarazzo@abcnissan.com at your earliest convenience.
I went in for an oil change and tire rotate for a car with 15000 miles they charged me 500 bucks and charged me for many things it did not need. I will never ever go there again
Business response:
Thank you for bringing this to our attention. We take our clients' comments seriously and want to understand your situation in further detail. Please contact our General Manager, Adam Marazzo at Amarazzo@abcnissan.com at your earliest convenience.
I wasnt available. I was interested but if I bought the car I couldnt have it till the recall was fixed. How can you sell cars when the recall fix isnt determined by the manufacturers. No parts no fix. Yet other dealerships give you the car. Interesting
Business response:
Mario, thank you for bringing this to our attention. We take our clients' comments seriously and want to understand your situation in further detail. Please contact our General Manager, Adam Marazzo at Amarazzo@abcnissan.com at your earliest convenience.
Received the standard internet msg, price was different, (higher). than what was stated on CarFax site. Dealership never responded to my email about difference and sold car for higher than CarFax posted price...
BEWARE ABC nissans listed price in Carfax was just ploy get me to dealership!! $21,999 became $27,903 out the door, doc fees tax n license dont cost $6,903!
Business response:
Cindy, we never want a customer to feel as though we aren't doing everything in our power to honor a price. We would love to speak with you about your concerns and see if there's anything we can do to earn back your trust. Please contact our General Manager, Adam Marazzo at Amarazzo@abcnissan.com at your earliest convenience.
Instead of putting full synthetic oil, they put semi- synthetic. Then what they did was adding a small bottle of liquid synthetic to the oil. A decent dealer will change all the oil and fill with the right one. I an not fond of people that do cheap job and take short cuts. But, I guess it is what it is:(
Business response:
Customer service is our top priority and we want to see if we can address your issue. Please reach out to our Customer Service Director, Devyn Wilcox, at Dwilcox@abcnissan.com at your earliest convenience.
Frequently asked questions about ABC Nissan
How is ABC Nissan rated?
ABC Nissan has a 4.2 star rating with 7,369 reviews.
When is ABC Nissan open?
ABC Nissan is closed now. It will open at 8:00 a.m.