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ABC Nissan
- Car Dealers
- Phoenix, AZ
About this business
Location details
1300 East Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
They lied to me multiple times about my rate and lender approval, once we finally agreed and they gave me the out the door cost they agreed to, they tried to take back the offer because they didn't want to "eat the cost" and tried to tell me deal was not done. I called lender and deal was done and I was approved. One of the sketchiest things I have ever been a part of. The lender they approved me with is who I will deal with now. I won't set foot in the dealership again. You should not either.
Business response:
We'd like to look into this. Please contact our Customer Service Director, Emily Hunter at 877-360-7805 at your earliest convenience to discuss this further.
They never completed my deal with a bank and had to return the car. There was no explanation, no sympathy. Sold me the car with a crack windshield, back break light out, and the trunk did not open. Then questioned me when asked if they were going to fix it.
Business response:
Please contact our Customer Service Director, Emily Hunter at 877-360-7805 at your earliest convenience to discuss this further.
Was not happy with the replacement of my battery They removed the battery cover and never replaced it
Business response:
Please contact our Service Manager, Anthony Labarbera, at 877-360-7805 at your earliest convenience to discuss this further.
This shop was amazing 2-3 years and it all went down last year. Don't let them to wash your car because you will need to go car wash right after.
ABC Nissan is a FRAUD AND WILL FALSIFY DOCUMENTS. They forged my elderly father's name on a contract we never seen and are unethical to a degree in which this business should be shut down immediately!!!! Stay away!!!! They will lie to you and rip you off! It's well known all around the valley. My father is currently dying of cancer and they had no problem forging a vet's signature and ripping us off. This place is being reported to the BBB AND Attorney GENERALS OFFICE . Cam, Cesar Jordan all bad
Business response:
Please contact our Customer Service Director, Emily Hunter at 877-360-7805 at your earliest convenience to discuss this further.
they gave me the wrong diagnostic and still charged me for it
Business response:
We'd like to look into this situation with you. Please contact our Service Manager, Anthony Labarbera, at 877-360-7805 at your earliest convenience to discuss this further.
Our sale person Camila didn't know anything about anything. Everything she told us was a lie from the start. She promised a certain APR, plus additional on payment amount and getting window fixed. She became hard to get connected with, she really shouldn't be a salesperson. Over all was bad experience because of poor training
Business response:
We are disappointed to hear this was your experience and would like to speak with you to get some additional information so we can address this. Please contact our Customer Service Director, Emily Hunter, at 877-360-7805 at your earliest convenience.
I was quoted by ABC NISSAN $2,900 to fix my vehicle. They even tried to use the "scare" tactic of saying that I should fix my car that day beife my engine could overheat. My great intuition told me to take my vehicle to another auto mechanic shop....they only charged me $385 to fix it. It was a simple job but ABC Nissan tried to take advantage of a female customer. I do not recommend: they
Business response:
We're more than happy to go over our findings with you directly. Please contact our Service Manager, Anthony Labarbera, at 877-360-7805 at your earliest convenience to discuss this further.
Pulley on my 2021 Sentra broke off which while I'm driving on the highway. Had it towed to Nissan. I was Tim's this was not under warranty. Paid 1700 to get it fixed. Got a call car is fixed. Good thing we were able to save your battery. Well the following week battery dead and to spend another 300 for a new battery. Not very happy. This whole thing should have been covered by Nissan. There's no way that this should have happened with only 40,000 miles. I've always had Sentra and Altima and this has never ever happened.
Business response:
We'd like the opportunity to look into the repairs done to your vehicle and address your current vehicle concerns. Please reach out to Jamie Roark, Service Director at 623-792-2703 , at your earliest convenience to discuss this further
Frequently asked questions about ABC Nissan
How is ABC Nissan rated?
ABC Nissan has a 4.2 star rating with 7,797 reviews.
When is ABC Nissan open?
ABC Nissan is open now. It will close at 9:00 p.m.