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ABC Nissan
- Car Dealers
- Phoenix, AZ
About this business
Location details
1300 East Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Everything about this place is horrible. They're liars who like to scam people out of their money. Do not go here!
Business response:
Your comments about dishonesty and unsatisfactory service are alarming, as they do not align with the standards we strive to uphold. To address your concerns directly and work toward a resolution, we encourage you to contact Emily Hunter, our Customer Service Director, at 877-360-7805.
My vehicle has been repeatedly misdiagnosed and in repair over 30 days (and counting) in the last 6 months. A loaner vehicle is available at times which is helpful. I certainly had hoped that my vehicle would be treated well and repaired properly initially.
Business response:
It's clear that multiple repairs over an extended period can be frustrating, especially when initial expectations for quick and effective service aren't met. We want to ensure that the attention your vehicle receives moving forward fully addresses these recurring concerns. Please reach out to our Service Director, Nicholas Wade, at 602-200-5005, who can look further into your vehicle's service history and offer direct support to achieve a resolution that restores your confidence in us.
Still waiting over 2 weeks for parts to complete the repair.
Business response:
We understand how frustrating it must be to be waiting this long for parts, and we appreciate your patience. Ensuring repairs are completed efficiently is very important to us, and we're sorry to hear about the delay you've experienced. For further assistance, please reach out to our Service Director, Nicholas Wade, at 602-200-5005. He'll be happy to provide you with more information on your repair and work to get this resolved as quickly as possible.
They did nothing to fix my problems.
Business response:
We understand how frustrating it must have been for you to leave without your concerns being fully addressed. Our goal is always to ensure that every issue is properly resolved, and we regret that this wasn't the case for you. To ensure your situation receives the attention it deserves, we encourage you to reach out to our Service Director, Nicholas Wade, at 602-200-5005.
The advice given by the technician was great! The service was performed well with a reasonable price... However, the person that I was working with gave the impression that he was not expecting me to pay... As if he had presumed that I wasn't going to pay. Perhaps because there had been a history of customers not paying, or perhaps because he knew that he was giving me a a bad deal and was anticipating that I would protest.... And to add to that effect, one of the the CSRs in the front gave me a self righteous attitude, as i... read more
Business response:
We would like to hear more about your experience. Please reach out to our Service Director, Nicholas Wade, at 602-200-5005.
I didn't like the fact, that on the day I went to pick up the car, I called to get the status, and was told when I called, to come get the car. Also, if I had known they were going to clean out the inside, and vacuum, I would have declined, because I don't know what was thrown away??? Also, I had a used tire on the car. I was given a new tire, along with an alignment, but the alignment didn't take???? Now what do I do????
Terrible Bought a Infinity QX80 Had it for 5 days and the rear axle froze up just outside of Albuquerque and I have been without my vehicle for almost 2 weeks waiting on parts and it is still at an Infinity dealer in NM ABC nisson offered any help with the situation
Business response:
We understand how frustrating it must be to be without your vehicle, especially after such a short time. Your feedback is important, and we want to ensure you receive the support you need during this challenging time. For further assistance and to discuss your situation in more detail, please reach out to Anthony Labarbera, our Service Manager, at 877-360-7805. He will be able to provide you with additional support and information regarding your vehicle.
Issac is a LIAR! He will gain your business, have you drive to the office and the car will be sold. I was told my $2000 down payment would be refunded and then after giving the keys back I was told it wouldn't be so I had to dispute with my bank. Please stay away from this company!
I dropped my car of at 11:30 am and they never serviced the vehicle. I had an appointment at 11:30 for an oil change and tire rotation. I arrived around 11:15am. I called around 2:45pm to check on the car, and I was told it was next to be worked on. They had the car for 3 hours and never touched it. I told them to just park it because I am going somewhere else. My vehicle was very warm inside so they had my car in the sun all that time. I will never take any vehicle to this place ever again.
Business response:
We appreciate your patience and we'd like to understand more information about this. Please contact our Service Manager, Anthony Labarbera, at 877-360-7805 at your earliest convenience to discuss this further.
Frequently asked questions about ABC Nissan
How is ABC Nissan rated?
ABC Nissan has a 4.2 star rating with 7,797 reviews.
When is ABC Nissan open?
ABC Nissan is open now. It will close at 9:00 p.m.