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ABC Nissan
- Car Dealers
- Phoenix, AZ
About this business
Location details
1300 East Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
They baited and switched. Advertised the car online at one price then when we visited the dealer the car showed a higher price on the front window and after we test drove the car not including the expected tax, license, title price ADDED NEARLY $3700 for the Pre Owned Certified Warranty that had been listed as included in the price we had originally seen online. The salesman was not a negotiator, he was a runner back and forth between the Sales Director and us. We had met the Sales Director initially when we first arrived at... read more
Business response:
Mike, we want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. Please contact our General Manager, Adam Marazzo at Amarazzo@abcnissan.com at your earliest convenience.
I wouldn't buy a car at ABC Nissan. When a dealer adds over $2,000.00 to the price shown online for "Added Dealer options" and fees I know I'm not dealing with honest people. This was a used car that was loaded when new and had very few miles on it. Really; what options did they really add?
Business response:
Joe, we never want a customer to feel as though we aren't doing everything in our power to honor a price. We would love to speak with you about your concerns and see if there's anything we can do to earn back your trust. Please contact Adam Marazzo, our General Manager at Amarazzo@abcnissan.com at your earliest convenience.
We bought the Lincoln MKC Not impressed with this dealership as they lack integrity seems most car dealerships are that way
Business response:
Diane, we are sorry to hear your experience was less than satisfactory. We would like to speak with you to better understand your rating. Please contact our General Manager, Adam Marazzo at Amarazzo@abcnissan.com at your earliest convenience.
Long wait times and they hold your car keys hostage until you walk their lot once.
Business response:
Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service visit took longer than expected. Please contact Adam Marazzo, our General Manager at Amarazzo@abcnissan.com.
Stop up selling to poor people that don't actually need that service done. Just focus on the job at hand and be honest
Business response:
We never want a customer to feel as though we aren't doing everything in our power to honor a price. We would love to speak with you about your concerns and see if there's anything we can do to earn back your trust. Please contact Adam Marazzo, our General Manager at Amarazzo@abcnissan.com.
I set an appointment for the car I inquired about, they had a set day and time for me, and an hour before the appointment, the car I wanted sold and they DID NOT contact me telling me so. I ended up going with another dealer that actually put the car on hold for our set appointment.
Not happy took about 6hrs to do oil change Long wait
The salesman was beyond impressive but it went downhill after him. The sales manager called me and lied about getting another Veloster, to get me to come in, and then lied to my face and said he never said that. There were 2 CSR's at the desk when we came in. The younger one was really professional and friendly. The older lady refused to speak to us and stared at my daughter and I in disgust until the salesman came and got us. I will never step foot in there again. Whole experience left me agitated.
I took the car in for AC diagnosis they said there was a leak and it was going to be over 600 to fix. I took it to another dealer they told me it was my condencer fan relay and fixed it for 20 bucks.
Frequently asked questions about ABC Nissan
How is ABC Nissan rated?
ABC Nissan has a 4.2 star rating with 7,369 reviews.
When is ABC Nissan open?
ABC Nissan is open now. It will close at 9:00 p.m.