ACC Medlink

Jeannie M. 

on Birdeye

2 years ago

I was very nervous about my 85 year old moms transport. I was always contacted by coordinators confirming everything. They couldn't have been more helpful from the initial call, the booking of the transfer and always calling to confirm everything The crew was outstanding. Dan, the EMT and the drivers made my mom so at ease and took excellent care of her. She loved them and is still talking about them. Thank you for making a stressful situation so smooth and easy.  

Mike B. 

on Birdeye

2 years ago

Extremely pleased with the timeliness, communication, and transportation. Highly recommended. Thank you! 

Ann K. 

on Birdeye

2 years ago

I was happy with your company from the first phone call. I talking to several different people at your company. They were all aware of the case and very helpful. The trip was well coordinated with the hospital and I was kept informed by Tonia as to when they left NYC and again an hour before arrival at the facility. My son was reluctant when he first heard that was how he was being transferred. When I saw him Saturday he said the people could not have been nicer. Thank you so much. 

Catherine K. 

on Birdeye

2 years ago

Overall Great experience starting with customer service and care coordinators then to the crew, Vanessa Desmond and Pat gave great care to my parents and made them feel very safe and cared for. Our transport was from FL to OH and it was great! Thank You 

Claudia M. 

on Birdeye

2 years ago

After being discharged from the hospital in Ohio, with a long recovery ahead of me I needed the help of my family to heal. My daughter, who lives in South Carolina set up the transport from the hospital to her home. Our "dream team" arrived and from the start, made this otherwise stressful trip, a breeze. We could not have asked for a better crew. They were caring, attentive, and clearly love what they do. If you are in need of long distance transport, don't hesitate to call ACC Medlink. If you're lucky, you will get ... read more

Pam M. 

on Birdeye

2 years ago

Im so sorry I do not have the crew member names. But everyone was so wonderful. Moving my dad from Ohio to Arizona almost seemed impossible until we found AAC. Pricing is extremely comparative to other options, the crew was great with my dad and the drive wa super accommodating for his needs. We are super grateful and thankful!! 

Gretchen P. 

on Birdeye

2 years ago

My father 89 year old father needed to be moved from Virginia to Pennsylvania, a five hour drive. Your company was easy to book with very helpful people. He had many limitations and needed oxygen and it was no problem for the staff in the transport. He was extremely comfortable and well looked after. And phone calls about his status were freely available by the attending nurse. The expense was worth his security in getting where he needed to be.  

RICHARD N. 

on Birdeye

2 years ago

Loved the fact that the system recognized my phone number and linked my request so that no matter who I spoke with, they had the details. Communication was very good with following up, rescheduling when a crew member was unable to make it in. Pricing was very fair. 

Pat T. 

on Birdeye

2 years ago

We were very pleased with the caring manner of the 3-man crew that accompanied our patient. The ride was smoother than anticipated and they met the time restriction we were under. Couldn’t have asked for a more professional company. The schedulers worked with us under difficult circumstances. We had to call the company several times and every staff member we talked to was very helpful and patient with all our questions.