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AfterOurs Urgent Care Denver Southeast
- Urgent Care
- Denver, CO
About this business
Location details
6895 East Hampden Avenue, Denver, CO, 80224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 11:00 p.m. | |
| Tue | 8:00 a.m. to 11:00 p.m. | |
| Wed | 8:00 a.m. to 11:00 p.m. | |
| Thu | 8:00 a.m. to 11:00 p.m. | |
| Fri | 8:00 a.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 11:00 p.m. |
WOW, extorsion care went in with a bug bite, they cleaned it for 2 minutes (I've been cleaning it at home myself). PA came in, looked at it for 5 minutes gave didn't know what to think about it, gave me a prescription for an antibiotic, and I left. Total time after filling out paperwork was 10-15 minutes. They billed my insurance $817, which I'll have to pay out of pocket till my deductible is met. OUTRAGEOUS!! This is why we must have pricing up front. I could have gone to the Little Clinic in King Soopers the next day for ... read more
Business response:
We encourage all patients to contact their insurance carrier prior to being seen, especially if they have a high deductible plan. Your insurance carrier/plan has a set, contracted rate for urgent care services so your bill would have been the same at another urgent care clinic. Our billing department is happy to review your bill with you. Please call us at your convenience 303-951-7897.
WOW, extorsion care went in with a bug bite, they cleaned it for 2 minutes (I've been cleaning it at home myself). PA came in, looked at it for 5 minutes gave didn't know what to think about it, gave me a prescription for an antibiotic, and I left. Total time after filling out paperwork was 10-15 minutes. They billed my insurance $817, which I'll have to pay out of pocket till my deductible is met. OUTRAGEOUS!! This is why we must have pricing up front. I could have gone to the Little Clinic in King Soopers the next day for ... read more
Business response:
We encourage all patients to contact their insurance carrier prior to being seen, especially if they have a high deductible plan. Your insurance carrier/plan has a set, contracted rate for urgent care services so your bill would have been the same at another urgent care clinic. Our billing department is happy to review your bill with you. Please call us at your convenience 303-951-7897.
I am leaving this review on behalf of my wife and mother-in-law, who from entering the facility to receiving care, had nothing short of a horrible experience. The receptionist was very rude from the start, even while my wife was attempting to explain the symptoms my mother-in-law was experiencing. Why work as a receptionist in an environment where empathy and customer service is of the utmost importance for people anxiously and nervously seeking medical care? The provider that attended to them wasn't any better. She kept loo... read more
I am leaving this review on behalf of my wife and mother-in-law, who from entering the facility to receiving care, had nothing short of a horrible experience. The receptionist was very rude from the start, even while my wife was attempting to explain the symptoms my mother-in-law was experiencing. Why work as a receptionist in an environment where empathy and customer service is of the utmost importance for people anxiously and nervously seeking medical care? The provider that attended to them wasn't any better. She kept loo... read more
Front desk girl was rude and very unwelcoming. Provider was condescending. Overall didn't really feel like they cared about their patients.
Front desk girl was rude and very unwelcoming. Provider was condescending. Overall didn't really feel like they cared about their patients.
Very horrible service. First off, the receptionist was rude and seemed confused. Did not know how to do her job and does not know how to properly interact with humans. The provider (name was maybe Angel [more like Devil]) I was seen by was asking ME my opinion on my health. Like what?? I went to see you to get answers to my questions, NOT get asked if I agree what they are diagnosing me with. What the HELL is wrong with this clinic. Horrible customer service, NEVER will I come here again. Such poor choice in staff.
Very horrible service. First off, the receptionist was rude and seemed confused. Did not know how to do her job and does not know how to properly interact with humans. The provider (name was maybe Angel [more like Devil]) I was seen by was asking ME my opinion on my health. Like what?? I went to see you to get answers to my questions, NOT get asked if I agree what they are diagnosing me with. What the HELL is wrong with this clinic. Horrible customer service, NEVER will I come here again. Such poor choice in staff.
I can't comment on the type of care or quality of care, but I'm definitely gonna comment on the office experience just because my girlfriend was receiving care.The desk clerk is very condescending and very short with me for no apparent reason. Working in customer care/hospitality capacity .You need to have some type of personality to where it comes off as welcoming.. If you don't like what you do or you're not comfortable with what you are doing seek another profession. "JENNA" and it seems like this is not your first nega... read more
Frequently asked questions about AfterOurs Urgent Care Denver Southeast
How is AfterOurs Urgent Care Denver Southeast rated?
AfterOurs Urgent Care Denver Southeast has a 3.9 star rating with 2,254 reviews.
When is AfterOurs Urgent Care Denver Southeast open?
AfterOurs Urgent Care Denver Southeast is closed now. It will open at 8:00 a.m.