AfterOurs Urgent Care Denver Southeast

Allan B. 

on Yelp

10 months ago

I am leaving this review on behalf of my wife and mother-in-law, who from entering the facility to receiving care, had nothing short of a horrible experience. The receptionist was very rude from the start, even while my wife was attempting to explain the symptoms my mother-in-law was experiencing. Why work as a receptionist in an environment where empathy and customer service is of the utmost importance for people anxiously and nervously seeking medical care? The provider that attended to them wasn't any better. She kept loo... read more

Allan B. 

on Yelp

10 months ago

I am leaving this review on behalf of my wife and mother-in-law, who from entering the facility to receiving care, had nothing short of a horrible experience. The receptionist was very rude from the start, even while my wife was attempting to explain the symptoms my mother-in-law was experiencing. Why work as a receptionist in an environment where empathy and customer service is of the utmost importance for people anxiously and nervously seeking medical care? The provider that attended to them wasn't any better. She kept loo... read more

Elaine S. 

on Yelp

10 months ago

Front desk girl was rude and very unwelcoming. Provider was condescending. Overall didn't really feel like they cared about their patients. 

Elaine S. 

on Yelp

10 months ago

Front desk girl was rude and very unwelcoming. Provider was condescending. Overall didn't really feel like they cared about their patients. 

Jeffrey N. 

on Yelp

10 months ago

Very horrible service. First off, the receptionist was rude and seemed confused. Did not know how to do her job and does not know how to properly interact with humans. The provider (name was maybe Angel [more like Devil]) I was seen by was asking ME my opinion on my health. Like what?? I went to see you to get answers to my questions, NOT get asked if I agree what they are diagnosing me with. What the HELL is wrong with this clinic. Horrible customer service, NEVER will I come here again. Such poor choice in staff. 

Jeffrey N. 

on Yelp

10 months ago

Very horrible service. First off, the receptionist was rude and seemed confused. Did not know how to do her job and does not know how to properly interact with humans. The provider (name was maybe Angel [more like Devil]) I was seen by was asking ME my opinion on my health. Like what?? I went to see you to get answers to my questions, NOT get asked if I agree what they are diagnosing me with. What the HELL is wrong with this clinic. Horrible customer service, NEVER will I come here again. Such poor choice in staff. 

Michael R. 

on Yelp

11 months ago

I can't comment on the type of care or quality of care, but I'm definitely gonna comment on the office experience just because my girlfriend was receiving care.The desk clerk is very condescending and very short with me for no apparent reason. Working in customer care/hospitality capacity .You need to have some type of personality to where it comes off as welcoming.. If you don't like what you do or you're not comfortable with what you are doing seek another profession. "JENNA" and it seems like this is not your first nega... read more

Michael R. 

on Yelp

11 months ago

I can't comment on the type of care or quality of care, but I'm definitely gonna comment on the office experience just because my girlfriend was receiving care.The desk clerk is very condescending and very short with me for no apparent reason. Working in customer care/hospitality capacity .You need to have some type of personality to where it comes off as welcoming.. If you don't like what you do or you're not comfortable with what you are doing seek another profession. "JENNA" and it seems like this is not your first nega... read more

Rachel M. 

on Yelp

11 months ago

I came in today and noticed a stark difference in how my boyfriend (a Black man) and I were treated by the woman at the front desk, who I believe is named Jenna. While she was neutral with me, she was noticeably condescending and rude to him. Her behavior came across as unprofessional and carried an air of superiority. Regardless of the motivation, it was uncalled for and made us uncomfortable. I wouldn't recommend this place based on our experience.