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AfterOurs Urgent Care Denver Southeast
- Urgent Care
- Denver, CO
About this business
Location details
6895 East Hampden Avenue, Denver, CO, 80224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 11:00 p.m. | |
| Tue | 8:00 a.m. to 11:00 p.m. | |
| Wed | 8:00 a.m. to 11:00 p.m. | |
| Thu | 8:00 a.m. to 11:00 p.m. | |
| Fri | 8:00 a.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 11:00 p.m. |
I can't comment on the type of care or quality of care, but I'm definitely gonna comment on the office experience just because my girlfriend was receiving care.The desk clerk is very condescending and very short with me for no apparent reason. Working in customer care/hospitality capacity .You need to have some type of personality to where it comes off as welcoming.. If you don't like what you do or you're not comfortable with what you are doing seek another profession. "JENNA" and it seems like this is not your first nega... read more
I came in today and noticed a stark difference in how my boyfriend (a Black man) and I were treated by the woman at the front desk, who I believe is named Jenna. While she was neutral with me, she was noticeably condescending and rude to him. Her behavior came across as unprofessional and carried an air of superiority. Regardless of the motivation, it was uncalled for and made us uncomfortable. I wouldn't recommend this place based on our experience.
I came in today and noticed a stark difference in how my boyfriend (a Black man) and I were treated by the woman at the front desk, who I believe is named Jenna. While she was neutral with me, she was noticeably condescending and rude to him. Her behavior came across as unprofessional and carried an air of superiority. Regardless of the motivation, it was uncalled for and made us uncomfortable. I wouldn't recommend this place based on our experience.
I thought the service was good and the doctor was helpful. The billing was fraudulent however and had to complain to get it closer to the amount that was right. I still feel like it was an overcharge. I strongly recommend you looking at your bill statement when you get it and check it against reality.
Business response:
We appreciate your feedback about our service and are glad to hear you found the doctor helpful. However, we understand your concerns regarding the billing process and take such matters seriously. We strive for transparency and accuracy in all our billing practices. Please contact us directly at (888) 541-3432 to discuss your specific billing concerns in detail. Our team will be happy to review your statement with you and address any discrepancies or questions you may have. Please let us know if there are any additional que... read more
I thought the service was good and the doctor was helpful. The billing was fraudulent however and had to complain to get it closer to the amount that was right. I still feel like it was an overcharge. I strongly recommend you looking at your bill statement when you get it and check it against reality.
Business response:
We appreciate your feedback about our service and are glad to hear you found the doctor helpful. However, we understand your concerns regarding the billing process and take such matters seriously. We strive for transparency and accuracy in all our billing practices. Please contact us directly at (888) 541-3432 to discuss your specific billing concerns in detail. Our team will be happy to review your statement with you and address any discrepancies or questions you may have. Please let us know if there are any additional que... read more
Terrible service. Terrible wait times. Do not come here. Facility Is not clean and staff are not able to actually help.
Business response:
Hi Ronald, We take patient satisfaction and cleanliness very seriously. We would like the opportunity to discuss your experience with you. Kindly call our Director of Client Services at 303-407-0523 at your convenience. We look forward to speaking with you.
Terrible service. Terrible wait times. Do not come here. Facility Is not clean and staff are not able to actually help.
Business response:
Hi Ronald, We take patient satisfaction and cleanliness very seriously. We would like the opportunity to discuss your experience with you. Kindly call our Director of Client Services at 303-407-0523 at your convenience. We look forward to speaking with you.
I want to start by saying everyone was friendly. Except for the lady at the front desk, she just seemed to have this air of superiority and just seemed arrogant. According to the description of my wound that I gave to two different nurse lines and another urgent care, they said that it should have been lanced or drained. I didn't even get to see the doctor. I saw an assistant, and the assistant said, "No, we're not going to drain that." The next day after my visit, it started getting harder and redder, and the pain increased... read more
I want to start by saying everyone was friendly. Except for the lady at the front desk, she just seemed to have this air of superiority and just seemed arrogant. According to the description of my wound that I gave to two different nurse lines and another urgent care, they said that it should have been lanced or drained. I didn't even get to see the doctor. I saw an assistant, and the assistant said, "No, we're not going to drain that." The next day after my visit, it started getting harder and redder, and the pain increased... read more
Frequently asked questions about AfterOurs Urgent Care Denver Southeast
How is AfterOurs Urgent Care Denver Southeast rated?
AfterOurs Urgent Care Denver Southeast has a 3.9 star rating with 2,246 reviews.
When is AfterOurs Urgent Care Denver Southeast open?
AfterOurs Urgent Care Denver Southeast is open now. It will close at 11:00 p.m.