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Alexander's Restaurant & Wine Bar
- American
- Hilton Head Island, SC
About this business
Location details
76 Queens Folly Road, Hilton Head Island, SC, 29928, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 p.m. to 9:00 p.m. | |
| Tue | 5:00 p.m. to 9:00 p.m. | |
| Wed | 5:00 p.m. to 9:00 p.m. | |
| Thu | 5:00 p.m. to 9:00 p.m. | |
| Fri | 5:00 p.m. to 9:00 p.m. | |
| Sat | 5:00 p.m. to 9:00 p.m. | |
| Sun | 5:00 p.m. to 9:00 p.m. |
Business response:
Hello Story. We obviously did not achieve our goal of making your experience 5-star so we certainly apologize. If you would like to discuss any issues that you may have encountered during your visit, please reach out at your earliest convenience. Thank you.
The table next to our group of eight had three screaming little children that were not being supervised by their parents. I asked the waitress if we could move but she was unable to move us or control the screaming children. A very bad situation.
Business response:
Hello JulianO. We apologize that you had to experience this while dining with us. Unfortunately, sometimes we cannot control how other diners behave, but I wish we could have at least moved you. If you would like to discuss this further with one of our managers, please reach out at your earliest convenience. Thank you.
Business response:
Hello KarlheinzT. We obviously missed he mark during your recent visit with us, hence we would love to speak with you to see where we can improve. If you can find the time, please reach out at your earliest convenience to discuss. Thank you.
Would not recommend. Food not that good, ambiance terrible- noisy and bright lightening and cold
Business response:
Hello Anonymous. It sure seems that we missed the mark during your recent visit with us so we certainly apologize. If you would like to discuss the evening in more detail so hopefully we can fix any mistakes, please reach out at your earliest convenience. Thank you.
Business response:
Hello Michael. We obviously did not do our job in leaving you 100% satisfied with your recent visit and would love to discuss what we can do better next time. If you can find the time, please reach out to 843-785-4999 at your earliest convenience so we can hopefully learn from any mistakes that we may have made. Thank you.
Will probably not go back. 2nd time going in last 2 years and most likely last time. Food ok, wry slow, restaraunt was not busy-
Business response:
Hello ThompsonL. We certainly apologize that you were not satisfied during your recent visit and would love to discuss any issues with you if you can find the time. If so, please reach out at your earliest convenience so that we can hopefully fix any possible ongoing issues. Thank you, and we look forward to hearing from you.
Food was average for cost.
Business response:
Hello Anonymous. We apologize that you felt your meal was "average" and would to get more feedback from you. Please reach out at your earliest convenience to discuss. Thank you.
Ordered a calamari appetizer, but filled with fried veggies (carrot, asparagus and onions). No calamari but did find two shrimp. Would have returned it but couldn’t find the server. Service was horrible. Fish for three diners was over cooked. Very limited menu. Use to be a “go to place”, but no longer. Embarrassed to have taken our guessed here. A definite place to avoid.
Business response:
Hello Anonymous. We apologize that you did not have a satisfactory visit with us and will certainly pass along your feedback with our team. If you would like to discuss this with one of our managers, please reach out via phone at your earliest convenience. Thank you.
I was sitting at the window at 5:30. The sun was in my eyes the entire time. No place to move really at that time.
Frequently asked questions about Alexander's Restaurant & Wine Bar
How is Alexander's Restaurant & Wine Bar rated?
Alexander's Restaurant & Wine Bar has a 4.5 star rating with 10,356 reviews.
When is Alexander's Restaurant & Wine Bar open?
Alexander's Restaurant & Wine Bar is closed now. It will open at 5:00 p.m.