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Alexander's Restaurant & Wine Bar
- American
- Hilton Head Island, SC
About this business
Location details
76 Queens Folly Road, Hilton Head Island, SC, 29928, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 p.m. to 9:00 p.m. | |
| Tue | 5:00 p.m. to 9:00 p.m. | |
| Wed | 5:00 p.m. to 9:00 p.m. | |
| Thu | 5:00 p.m. to 9:00 p.m. | |
| Fri | 5:00 p.m. to 9:00 p.m. | |
| Sat | 5:00 p.m. to 9:00 p.m. | |
| Sun | 5:00 p.m. to 9:00 p.m. |
Business response:
Hello AAAA and thank you for taking the time to review Alexander's. We certainly apologize that we were not up to standard the night you visited us and would love to hear more if you can find the time so hopefully we can make things right and have you back. If you would like to discuss this further, please reach out to us at 843-785-4999 at your earliest convenience. Thank you again and we look forward to hearing from you.
Business response:
Hello Anonymous and thank you for taking the time to rate us. We obviously did not achieve our goal in making you 100% satisfied and would love to hear more from you if you time to give us a call. If so, please reach out at your earlies convenience so that we can learn of any/all mistakes that we may have made.
It was our anniversary and Andrew our waiter didn’t even care. Not very personable, pretty much just getting our order
Business response:
Hello Ronda and Happy belated anniversary! Thank you for the feedback regarding your recent visit and we assure you that we will discuss internally the importance of how being more personable with our guests means everything in the world. Anniversaries only happy once a year, so we know that these occasions are very special. Please visit us again in the future so we can hopefully make your special day that much more memorable!
The stuffed flouder was dry, the mashed potatoes tasted like they came from a box, and asparagus was limp. Atmoshere was unappealing. Dreadful, will not recommend or return.
Business response:
Hello Jerry and thank you for taking the time to review Alexander's. We certainly apologize that the service was not up to standard the night you visited us and would love to hear more if you can find the time so hopefully we can make things right and have you back. If you would like to discuss this further, please reach out to us at 843-785-4999 at your earliest convenience. Thank you again and we look forward to hearing from you.
Dinner was terribly disappointing. The broccolini & spinach were both bitter. The sweet potatoes were poorly seasoned.
Business response:
Hello DawnE and thank you for taking the time to review Alexander's. We certainly apologize that tdinner was not up to standard the night you visited us and would love to hear more if you can find the time so hopefully we can make things right and have you back. If you would like to discuss this further, please reach out to us at 843-785-4999 at your earliest convenience. Thank you again and we look forward to hearing from you.
Have been here many times this year and earlier. Experience was disappointing and we will not be returning any time soon
Booked for anniversary well in advance. Got table in bar with game on TV. Should have left right then. Pork chop recommended by server was mostly fat. Schnitzel. "A tradtion" was overdone. Indifferent server and host (manager?) They just didn't care. First and last visit.
Two of five deals were served Luke - warm , unacceptable given the price.
Business response:
Hello Anonymous. We apologize that your meals were not brought to you as expected as we certainly would like everyone to leave Alexander's 100% satisfied. If you did not speak with a member of our management team while dining with us, please reach out to 843-785-4999 at your earliest convenience to discuss further. Thank you.
Frequently asked questions about Alexander's Restaurant & Wine Bar
How is Alexander's Restaurant & Wine Bar rated?
Alexander's Restaurant & Wine Bar has a 4.5 star rating with 10,356 reviews.
When is Alexander's Restaurant & Wine Bar open?
Alexander's Restaurant & Wine Bar is closed now. It will open at 5:00 p.m.