This profile has been claimed by the business owner or representative.
Alexander's Restaurant & Wine Bar
- American
- Hilton Head Island, SC
About this business
Location details
76 Queens Folly Road, Hilton Head Island, SC, 29928, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 p.m. to 9:00 p.m. | |
| Tue | 5:00 p.m. to 9:00 p.m. | |
| Wed | 5:00 p.m. to 9:00 p.m. | |
| Thu | 5:00 p.m. to 9:00 p.m. | |
| Fri | 5:00 p.m. to 9:00 p.m. | |
| Sat | 5:00 p.m. to 9:00 p.m. | |
| Sun | 5:00 p.m. to 9:00 p.m. |
Waitstaff took a very long time to greet us and it was not very busy. We also waited 15-20 minutes for some simple and standard beverages. My wife and I hadn’t even finished our appetizer and our meals were basically just throw on the table in front of us, food was ehh at best.
Business response:
Hello and thank you for the feedback. We certainly apologize that your experience was not a very positive one and would love to speak with you personally so hopefully we can make things right and have you back. If you can find the time, please give us a call at your earliest convenience to discuss. Thank you for your time.
Business response:
Hello alanL. It certainly looks like we missed the mark during your recent visit with us so we would love to get some feedback from you if you can find the time. If so, please reach out at your earliest convenience to discuss. Thank you.
They sold my wife and I a New Years Eve meal package where half the items were sold out by the time we placed ordere. Very disappointing and the replacement entree was not very good.
Business response:
Hello Jennifer. We obviously did not fulfill our goal of making you 100% satisfied with your recent visit and would love to get more feedback from you. If you have the time, please call 843-785-4999 at your earliest convenience to discuss. Thank you.
Restaurant needs a facelift. Very out dated inside. Food was mediocre.
Business response:
Hello Reggie. We apologize that your meal was simply mediocre and would love to get some more feed back if you have the time to reach out to us. If so, please call 843-785-4999 at your earliest convenience to discuss. Thank you for your time.
Never been to a more racist establishment in my life (husband is Asian). Waiter ignored us all throughout the meal. We couldn’t order more drinks since the waiter never stopped at our table and felt very uncomfortable due to the copious amounts of attention he was paying to all the tables around us. We even got pitying looks from other diners who could see what was going on. I guess Alexander’s has never seen a Pakistani guy before! When asked by the hostess how the meal was when we were fleeing the establishment she got the... read more
Food was meh. Service was meh. It was our second time to go. Won’t return.
Business response:
Hello Fabuloso. Thank you for taking the time to review Alexander's and we certainly apologize that you've had two no so perfect experiences. If you would like to discuss these further, please reach out at your earliest convenience to discuss.
Fish overcooked, spinach soup too peppery, childrens menu weak, potato with bacon unexpected (was told mashed…it wasn’t vegan), portions good. Joey our waiter brought the wrong wine after the first course had been served, I was served wrong meal, pie served with spoons, overall clumsy service. This has been our go to restaurant for many years, but sadly won’t be go forward.
Frequently asked questions about Alexander's Restaurant & Wine Bar
How is Alexander's Restaurant & Wine Bar rated?
Alexander's Restaurant & Wine Bar has a 4.5 star rating with 10,356 reviews.
When is Alexander's Restaurant & Wine Bar open?
Alexander's Restaurant & Wine Bar is closed now. It will open at 5:00 p.m.