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Alexander's Restaurant & Wine Bar
- American
- Hilton Head Island, SC
About this business
Location details
76 Queens Folly Road, Hilton Head Island, SC, 29928, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 p.m. to 9:00 p.m. | |
| Tue | 5:00 p.m. to 9:00 p.m. | |
| Wed | 5:00 p.m. to 9:00 p.m. | |
| Thu | 5:00 p.m. to 9:00 p.m. | |
| Fri | 5:00 p.m. to 9:00 p.m. | |
| Sat | 5:00 p.m. to 9:00 p.m. | |
| Sun | 5:00 p.m. to 9:00 p.m. |
Food was less than mediocre. 3 at table ordered from early dining menu. It was very rushed. Entree came before starters finished. Food was not tasty, very disappointing. The one meal on regular dining menu was filet and had no taste, no seasoning. Side of mashed sweet potatoes was blah also. Was very disappointed overall as had not been here in long time. Won’t be back anytime soon if ever. Husband said worst meal he has had in years on Hilton head.
Business response:
Hello Nan21. We apologize for the issues mentioned above and and will certainly use your feedback to hopefully improve moving forward. If you would like to discuss these more in-depth, please reach out at your earliest convenience during normal dining hours. Thank you.
Both dinners were terrible Too bad Hadn’t been there in years and won’t go back for years
Business response:
Hello Bogey1. We certainly apologize that you did not enjoy your recent experience with us and would love to speak with you more so hopefully we fix the problems that occurred. If you would, please give us a call at your earliest convenience to discuss. We can be reached at 843-785-4999. Thank you.
This place came on a recommendation from an older British Real Estate agent. Needless to say, we should have known since Brits are not known for their culinary tastes. He did travel around the world as a youth so we weren't sure things went downhill based upon COVID (everyone's excuse now). The service was fair, the oysters were tiny. The water on HH has a peculiar unpleasant taste even with lime or lemon. We ordered the fish of the day which was blah. The pea sauce didn't go with the meal. Also, potatoes do not go with fish... read more
Business response:
Mrs. Robin Balimtas, Thank you so much for sharing your review. We remember the table well and we apologize for your experience. We take our customers reviews as a learning tool to improve on our guests experiences. Thank you again for all the useful information and please contact me directly if you want to discuss further. 404.234.9213 Jim Monteleone
Bartender was arrogant and obviously not concerned about costs. Waitress continued to ask if we were ready to order as we were catching up with our friends and asked twice for extra time. While I appreciate her attention she may need a bit of training. Food was awful and not prepared well. Schnitzel was poorly prepared, flounder was mushy in texture and the special they offered with scallops and fish was extremely salty and not edible. For a dinner that was over $300 this was a hot mess! We won't be back-
Business response:
Thank you for your feedback and we apologize for your experience. If you would like to speak to someone about this meal please feel free to give me a call. 404.234.9213 Your feedback is important to us and would like to hear from you. Thank you again
We were so disappointed with our visit this time to Alexander’s. Usually our favourite restaurant. It was our first time out dining since Covid. I had the fish special which made me so ill for the next 24 hours. We did report it to the manager who whilst being very nice tried to blame it on what I had for lunch. Really. I only had a cereal for a very early lunch / breakfast so I could enjoy my dinner
Business response:
Bess, we are so sorry that you were not feeling well minutes after having dinner. We take food safety extremely serious. The management did investigate the fresh catch of the day entrée you had and were assured that everything in the dish was safe. We've tracked all 17 Fresh Catch entrees served that night and have not had any reporting of illness. We would love to invite you back as your guest to assure you that we serve nothing but the freshest and safeties ingrediencies. Feel better!!
Frequently asked questions about Alexander's Restaurant & Wine Bar
How is Alexander's Restaurant & Wine Bar rated?
Alexander's Restaurant & Wine Bar has a 4.5 star rating with 10,356 reviews.
When is Alexander's Restaurant & Wine Bar open?
Alexander's Restaurant & Wine Bar is closed now. It will open at 5:00 p.m.