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Alexander's Restaurant & Wine Bar
- American
- Hilton Head Island, SC
About this business
Location details
76 Queens Folly Road, Hilton Head Island, SC, 29928, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 p.m. to 9:00 p.m. | |
| Tue | 5:00 p.m. to 9:00 p.m. | |
| Wed | 5:00 p.m. to 9:00 p.m. | |
| Thu | 5:00 p.m. to 9:00 p.m. | |
| Fri | 5:00 p.m. to 9:00 p.m. | |
| Sat | 5:00 p.m. to 9:00 p.m. | |
| Sun | 5:00 p.m. to 9:00 p.m. |
After ordering our meals it was a full 90 minutes until it was served
Business response:
Dale thank you for taking the time to leave us a review, we appreciate you feedback. We apologize for the inconvenience and long wait
We had 1/5 meals they were not good. It was a poor cut of meat and not edible. Unfortunately the server never came back to check until the end of our meal. The meal was subtracted but it was too late to substitute.
Business response:
Chris thank you for taking the time to leave us a review, your feedback is appreciated.
I was disappointed with my recent visit. The table service was slow and inattentive, and we often had to flag someone down for basic needs. The food was acceptable but nothing memorable, especially given the expectations set by the menu and pricing.
Business response:
Antoine, apologies for the slow service on your last visit. That is certainly not the way we like to address our guests. Thank you for the feedback
Very loud on the porch area. Very hard to hear each other. Food was slow getting to us. Sergio our server was great. Did an excellent job
Business response:
John thank you for taking the time to leave us a review and thank you for mention Sergei. We appreciate you feedback
Business response:
We are sorry to learn you didn't enjoy your experience with us
Business response:
rosanna it looks like we didn't meet your standards on your last visit. Please contact management is you have anything futher to discuss with us
Was seated in the bar area where it seemed quiet. Bartender was the waitress. Service was bad and soon became very noisy with bartender even yelling menu to a group of people. Food was not good and service was bad and when complained to hostess. Her comment was she had to hide out in office because it was loud and busy.
Business response:
Hello Tim. We certainly apologize that your recent experience at Alexander's was not a favorable one. We assure you that we will speak with the team regarding your comments to hopefully improve moving forward. Thank you.
Our meal started with very good bread and butter. We ordered the Wiener schnitzel and prime rib. The schnitzel was good, the same can’t be said of the prime rib. The cut of meat was quite thick; it was flavorless and hard to cut. The accompanying roasted potatoes were tasty. We noticed on the bill after we left we were charged $3 for ‘N/A beverage.’ Not a big charge, but why? We had tea and a water. Not sure we’ll be back.
Business response:
Cathy thank you for your feedback, the $3 n/a beverage was most likely for the tea
So slow! It took 40 minutes to get our table with a reservation! The food was ok...
Business response:
whitney we are sorry we didn't meet your standards on your last visit
Frequently asked questions about Alexander's Restaurant & Wine Bar
How is Alexander's Restaurant & Wine Bar rated?
Alexander's Restaurant & Wine Bar has a 4.5 star rating with 10,694 reviews.
When is Alexander's Restaurant & Wine Bar open?
Alexander's Restaurant & Wine Bar is open now. It will close at 9:00 p.m.