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All My Sons Moving & Storage
- Movers
- Medford, MA
About this business
Location details
134 Mystic Avenue, Medford, MA, 02155, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
This is review is a general review for All my sons moving company not a specific location. I checked, double checked and triple checked that All my sons had movers available in my location and had availability on the date I required. I was told A) There was no call out fee B) There was no minimum hourly requirement C) 2 mover would be available for my move on the date in question at $179 per hour Less then 24 hours prior to my move I was contacted by a company in NJ. They informed me that there would be a 4 hour transportat... read more
Business response:
Thank you for contacting us. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. Thank y... read more
The one star reviews are legit... do not use this company even if you are desperate (which we were). The move took twice as long and was twice as expensive as the cost that I was quoted for by the manager over the phone when I scheduled - so don't trust that. One of the movers lost his wallet, and the other two stood around while he went to look for it, which is time we were being charged for. Even when we made it to our second location (quite literally a block down the road) the movers told us that they expected to be done ... read more
Business response:
Recognizing where we missed the mark is vital, and we genuinely apologize for any frustration caused. Customer satisfaction and going above and beyond is our utmost priority. We would love the opportunity to better understand the situation. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you so much again. We look forward to hearing from you soon. Best regards, Marie Senghore Community Coordinator
Terrible. They damaged my dining room table, my china cabinet, my curio and several other items. They sent a rookie staff and took more time to move out one floor than when other movers did my three floor house. We bought the insurance and the people that moved us back in (we redid our first floor) told us it was the fault of the movers that moved us our into the Pod and we got zero! SUCH A SCAM. Stay away. DISHONEST COMPANY!!!!!
Business response:
Thank you for bringing this to our attention Maureen. We are truly sorry to hear about the damage you've highlighted and are eager to delve deeper to gain a clear understanding of the specifics. Our aim is to consistently deliver exceptional customer experiences, and we regret that this wasn't the case during your move. We would appreciate the chance to discuss your concerns with you directly. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (C... read more
I would give them a zero star if I could. Save yourself a massive and expensive headache and use another moving service. 1. Very deceptive billing. They will keep your belongings on the truck if you do not pay at your second location to unload. So, if you have a problem with the amount, too bad. They will keep everything until you do. They were quoting around $500 but ended up charging me $1700. Not ok. 2. Sloppy movers. They damaged my beautiful couch adding tears on the side and back. They damaged my newly purchased si... read more
Business response:
We are sorry Elizabeth. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore Community Coordinator
Avoid All My Sons I had an absolutely terrible experience with All My Sons Moving (Boston) and would strongly advise against using them. My move was from Back Bay to Dorchester (about 8 miles), and the entire process was a disaster from start to finish. The primary reason I hired movers was to disassemble and reassemble a trundle/day bed, which I clearly stated when booking. I was assured this would not be a problem. In addition, I had two dressers, a TV, and a few small boxes--things I could have moved myself but figure... read more
Business response:
Thank you for contacting us, Abbey. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. ... read more
I've already emailed!!!! RESPOND TO IT!!! I JUST CALLED....The person at extension at 1208 is unavailable and I was forced to leave a message. AND the mailbox cannot accept messages. WHAT!?!?!? I couldn't be more disappointed and angry with this company and the 3 gentlemen that "moved" me. The home I was moved from was damaged. The NEW home I moved to was damaged. What angers me the most is the lack of care with my belongings. Arrows up and fragile means something on a box. Many vintage glass items were shattered due to lac... read more
Business response:
Thank you for bringing this to our attention Amy. We are truly sorry to hear about the damage you've highlighted and are eager to delve deeper to gain a clear understanding of the specifics. Our aim is to consistently deliver exceptional customer experiences, and we regret that this wasn't the case during your move. We would appreciate the chance to discuss your concerns with you directly. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) r... read more
I moved with All my Sons in 2023 and they did a great job. I moved again with them in 2024 and the two guys they sent clearly did not have experience. They were not prepared. They scratched up the legs on the couch. I just pulled my stuff out of storage two/three months later and found gauges in my coffee table. I'm beyond frustrated. They also put tape directly on my bed frame that has now left a ton of residue.
Business response:
Andrea, We're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) reference Number or t... read more
TERRIBLE. Worst move ever. Scratched my new hardwood floors. Destroyed my couch by dragging the fabric on the floor of the moving truck. Pretended they would reimburse me for damage. I filled out all the paperwork with photos. Followed up with them and they just didn't respond. Do NOT let them near your home or your furniture. Movers were rude college kids. Only reason I'm giving 1 star is because I can't give negative stars.
Business response:
Christine, We're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) reference Number o... read more
Blocking handicapped spot, they had us parked in when we wanted to leave then refused to move. I had to have other people who live here help me back out. Then we get back and they still blocking it so we cant even get back in the spot. Had to park way at the end of the lot, they literally watched us walk all the way to the enterance, they seen i use a cane and have trouble walking and didn'teven care, just kept whispering crap to each other. Then when i tell them thats illegal to block a handicapped spot, they tell me i don... read more
Business response:
Jennifer, We are truly sorry to hear about the experience you had with our Employees blocking the handicap spot. Your safety and the safety of those around our vehicles are of the utmost importance to us. Please accept our sincere apologies for any inconvenience we may have caused. We take your feedback seriously and this situation will be addressed internally. Thank you for your feedback.
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.1 star rating with 1,970 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.