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All My Sons Moving & Storage
- Movers
- Stoneham, MA
About this business
Location details
7 Adam Road, Stoneham, MA, 02180, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
I called to have my furniture moved from Lynnfield to Middleton, a fifteen minuet ride at the most. I was very excited at first because they seemed reasonably priced and were local. My first phone call I talked to a women and set up a date (6/19/24) and time 9:00am. I called a few days later to change the date and found out that they booked me on the wrong date. I then moved it to (6/27/24), but did not change the time so there was little cause for concern. However, this should have been my first sign that they were not up t... read more
Business response:
We apologize, Danielle! Our assurance of providing the best move experience possible does not ever include damage and service issues. In fact, that is why only around three percent of the moves preformed by AMS have a claim filed. Our teams work so hard to be the best for our invaluable customers. Please accept our most sincere apology that this was not the case during your move with us. We'd very much appreciate the opportunity to investigate the issues you have outlined here on a corporate level. This is possible through o... read more
NEVER use this company!!!!!!! I wish there is a way to give zero stars for a review. After showing up 30 minutes late (and charging us for the time when they weren't there), we were charged double the price of the original quote. The unprofessionalism of the movers started once they did arrive and informed us their boss was angry we didn't need to buy tape or boxes. I guess they needed to compensate themselves by stealing valuable handbags and sunglasses. After contacting their HR department, they forced us to file a poli... read more
Business response:
Hello Valerie, Thank you for bringing this to our attention. Providing the best move experience is our top priority. Please know that we take these allegations seriously and our corporate team is proactively investigating. We would be extremely grateful to have the opportunity to discuss this in depth with you. Please reach out to us as soon as possible. You may contact us directly at wecare@allmysons.com or 844-238-8715. Kindly include your Customer ID (CID) reference number or the phone number associated with your move. A... read more
I wish I read Yelp reviews before booking with All My Sons. While the 3 movers were kind, they were unprepared and lacked basic tools in order to disassemble and assemble furniture. I moved less than 3 miles and charged $100 for fuel charge. I moved out of my parents and in with my boyfriend so it was just boxes of clothes and my bed frame, box spring,mattress etc. They were done in 2 hours and I was charged an additional $500 They used boxes and wrap without asking and I was charged an additional $125 Plus already pai... read more
Business response:
Victoria, transparency in our service and pricing information is crucial to us, as it fosters trust with our customers. We are so sorry that we did not meet your expectations during your experience with us. This is not in line with our standards; not ever. We'd love to understand our opportunities for improving. Please get in touch with us via email at wecare@allmysons.com or call us directly at 844-238-8715. Be sure to include your Customer ID (CID) reference number or phone number linked to your move. Thank you for your t... read more
I had a move scheduled for today. I was told that,I would receive a call between 7:30/8 am. By 830am I had received no update. I called and was told,they had staffing issues,and that they would not be able to move me today. Why wasn't I called and updated? This is no way to conduct business. I would not recommend this company to anyone.
Unfortunately, this process was plagued by poor management and inexperienced movers. 3 men, charged $965 for 3hrs. Pros: time arrival at 845am, utilization of immigrant workers (yay!) Cons: - scratched/chipped walls and furniture - lack of basic supplies (screwdriver/wrench/scissors) despite their known plan to disassemble and reassemble a bed stating they would have all materials; unable to cut the wrapping tape they placed - slow/inefficient service: while they used a 4 foot ramp to load the truck, they forgot to set it ... read more
I wish I looked at the reviews before hiring this company. The movers milked the clock to make a four hour move into eight hours. They broke so many of our belongings. When I complained to their brass, I was told it was my fault. They are a scam. Do not even call them.
All my son's was moving another resident in my building. They hit my car. Got out looked at... watch the video. And walked away! I called no less than 50 times. I filed a police report and I called their insurance company... no luck. They refuse to pay up. My car was a lease. When I went to turn it in I owed $2k for the damage... now I'm on an internet crusade to get paid what I am owed! Help me America!
***This is specifically for the "All My Sons" in Stoneham, MA!!! I wish I looked at their bad reviews earlier. There are so many people who went through the same thing as us.... I sincerely do not like to write bad reviews, especially for local businesses. And normally, I wouldn't have the time but I would hate to see full-on families have to deal with what my boyfriend and I just went through! We had a move scheduled the earliest date we possibly could, which happened to be today. He took off of work, paid for two parkin... read more
I called them over the weekend to set up a move for today after not hearing back from my original choice of moving company. They confirmed, took my deposit, and let me know I was the second move of the day for that team, and they'd call sometime late morning to early afternoon to let me know they were on their way. Well, at 1:30pm I got a call saying the first move took too long and they weren't coming, too bad, so sorry, availability next week (which doesnt help me, as the end of the month is this week and I need to move ou... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.1 star rating with 1,930 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open at 7:00 a.m.