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All My Sons Moving & Storage
- Movers
- Houston, TX
About this business
Location details
9550 W Wingfoot Rd, Suite 190, Houston, TX, 77041, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
The crew that showed up were great. Patrick, Jared W., and Ken were very professional, fast and courteous. They packed up fast and loaded everything for us. I have no complaints about the moving crew. I give them 5 stars. My one complaint that I do have is about the sales rep Ryan. I would give him no stars if that was an option. I was only supposed to pay for three things according to the email he sent me for a quote. Below is from an actual email from Ryan: "Now as a reminder how the pricing work is simple, you just ... read more
Poor service one guy acted like he didn't know why he was there. Very slow to move an entertainment center and a bedroom set. Doubled the price of the quote when we arrived at the destination.
Poor service one guy acted like he didn't know why he was there. Very slow to move an entertainment center and a bedroom set. Doubled the price of the quote when we arrived at the destination.
Completely unacceptable. Told the customer service rep that we needed to move from a 2 bed, 2 bath apartment on the 1st floor to the *second* floor of a house. They sent a 2-man crew and apparently told them it was a 1st floor to 1st floor move, a fact we didn't discover until we got to the house. Progress was extremely slow, and the lead stepped out several times to do something on his phone for five minutes at a time while his assistant, who was far more eager to work, wrapped and loaded on his own. Once the lead disco... read more
One word to prepare you for choosing this company: FEES! Do yourselves a favor and go with another company. It will be cheaper. This company charges to get to your home, plus.
Business response:
Hi Jesse Sanchez thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (866) 941-1849 when you have a chance. Thank you, and we look forward to hearing from you.
Liers, get your quote in writing!!! They will scam you on pricing by leaving information out until your stuff is on the truck and invoice completed, you will have to pay them put a cc on file or basically lose everything you've worked for. Don't use this company...Bad business practices
There should be a zero star rating because that is what this company deserves. I have used different moving companies in the past, and this one is the worst yet by far. PSA: if you live in the Spring, TX area you should steer clear of this company. The workers were incredibly slow, I even had to pitch in and help just to get moving. At least two of them were on their phones the entire time. On the way to my new home which was 15 minutes down the road, they stopped at the gas station for snacks. (What the hell for?? They are ... read more
Business response:
Hello Henry, we would first like to apologize for your negative experience with our moving company. We are interested in learning more about your specific move so that we may avoid mistakes like this in the future. Please call our customer care team at 866-941-1849 with your move ID, at your earliest convenience. Best regards, All My Sons.
Our experience was the worst ever, scheduled to arrive by no later than 9:30 and when we finally called we were told that they were fueling up and it would take time due to the amount of trucks fueling up, two hours passed and still no movers so we called again and were told there had been a medical emergency so they transferred the job to another location an hour and a half away. They did not show up until 3:45 in the afternoon and with 4 men they were not done until 11:30. Original contract was no trip fee and we were char... read more
Our experience was the worst ever, scheduled to arrive by no later than 9:30 and when we finally called we were told that they were fueling up and it would take time due to the amount of trucks fueling up, two hours passed and still no movers so we called again and were told there had been a medical emergency so they transferred the job to another location an hour and a half away. They did not show up until 3:45 in the afternoon and with 4 men they were not done until 11:30. Original contract was no trip fee and we were char... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.5 star rating with 7,211 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open tomorrow at 7:00 a.m.