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All My Sons Moving & Storage
- Movers
- McKinney, TX
About this business
Location details
215 E. University Dr., Suite 200, McKinney, TX, 75069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
I called All My Sons to move a 1 bedroom apartment 30 miles. I was never quoted a "best and final" price, only an hourly rate. My first mistake. Before they would pack anything, I had to sign a bunch of forms (electronic). There was no time to read everything in detail, the clock was ticking. First red flag. They packed up quickly and efficiently and got to the new apartment in a reasonable time. However, before they would unload, they wanted full payment. Second red flag. The price was outrageous and a surprise (~$... read more
Business response:
Lynn, we would greatly appreciate the opportunity to discuss any issues regarding your move cost. Providing affordable options for our customers is a top priority at All My Sons Moving and Storage. We are sorry for any misunderstanding that may have occurred. Please feel free to reach out to us at wecare@allmysons.com or call us at 844-238-8715. Please provide your Customer ID (CID) reference number or the phone number associated with your move if you elect to email us. Thanks so much again for reaching out, we're grateful f... read more
You forced me to signed and pay for a service that was not delivered After I signed, your crew sat on the floor waiting for you to send a startling time 15 minutes later while I was already paying for them to sit and disrespect me. They asked if there was a man on the house. When I say no, they when on to offer them as the man who could be with me. All of these while charging me for a time I was paying. They wrapped my furniture with my own wrapping while I wasn't watching. I asked them to stop doing that and their respon... read more
Business response:
Cris, transparency in our service and pricing information is crucial to us, as it fosters trust with our customers. We are so sorry that we did not meet your expectations during your experience with us. This is not in line with our standards; not ever. We'd love to understand our opportunities for improving. Please get in touch with us via email at wecare@allmysons.com or call us directly at 844-238-8715. Be sure to include your Customer ID (CID) reference number or phone number linked to your move. Thank you for your time.
DO NOT USE THIS COMPANY. They use "bait and switch" tactics. My original movers did not show up and I started calling around. I was quoted $375 by them on the phone to move my one bedroom apartment with small storage 13 miles. They sent a new quote to my email 1 1/2 hours later after already starting my move to say that it was going to cost more! It took them 7 HOURS! When the arrived to my new apartment, I was charged nearly $1900!! They charged almost $300 in gas & travel and $900 in supplies to wrap my furniture which I h... read more
Business response:
Joni, we’re committed to giving everyone clear and honest pricing. If this did not occur, our corporate team wants to know more so that we may address your concerns and improve the experience we provide. We encourage you to contact us by email at wecare@allmysons.com or by calling directly at 844-238-8715. Kindly include your Customer ID (CID) or your phone number that was used to schedule the appointment. Your time is appreciated, Joni.
Bate and switch. They said 239 an hour worked for 11 hours because they were incompetent then I found all the furniture they damaged. This place is the worst possible place to get movers. Really go anywhere else. They charged 4500 for the 4 bedroom we moved into that was 30 minutes away. They also charge overtime but no one will mention that to you until your stuff is on the truck and you have no option. One guy was just screwing around and complaining the whole time. a lot of standing around and watching people work.
Business response:
Mark, we’re committed to giving everyone clear and honest pricing. If this did not occur, our corporate team wants to know more so that we may address your concerns and improve the experience we provide. We encourage you to contact us by email at wecare@allmysons.com or by calling directly at 844-238-8715. Kindly include your Customer ID (CID) or your phone number that was used to schedule the appointment. Your time is appreciated, Mark.
Do not use! I was quoted one price then was charged another. I moved 30 miles and was charged over $1200 after being told it would be arounf $500 - $750. When the 2 guys got to the old apartment I signed on a broken tablet, and the lead guy turned around and knocked over a shadowbox and broke the glass. Just said "oops" and walked out. They did load the heavy stuff while I loaded loose stuff in my truck. After the move I plugged in my 75" tv and noticed that the screen was broken. Plus my 2 floor lamps were broken. When I c... read more
Business response:
We are sorry! To have service issues along with damages is never the commitment we make. Please give us the opportunity to investigate further by filing a claim with our corporate Customer Care department. Through this process all issues, including billing, service, and damages will thoroughly be reviewed. Please reach out to us at 866-941-1849. We look forward to speaking with you on a corporate level and working with you to address these issues. Thank you for the opportunity.
This is a terrible, unethical company and I strongly warn anyone from using them. Pay attention to all their bad reviews, we should have. These people are very dishonest and do not fully explain their process and charges on the phone. They speak very fast and make you believe that your cost will be labor plus 18% of the total hours. What they skim past (hidden swiftly and gently in all of the info they mumble through) is the additional 1 hour of travel time in addition to the labor minimum. So they have 2 separate minimums... read more
Business response:
Hello Matt, Thank you for bringing this to our attention. We sincerely apologies for any frustration you experienced. Your satisfaction is our primary focus. Your feedback is invaluable in helping us enhance the overall experience we provide. It looks like you may have questions regarding your moving charges, and we are here to help. Please reach out to us by emailing wecare@allmysons.com or calling directly at 844-238-8715. Just include your Customer ID (CID) or your phone number that was used to schedule the appointment. ... read more
OMG, people. Please, please, please take notice of why All My Sons Moving gets a consistent 1 Star rating. If there was a "ZERO" star, I'd check that option. I feel like a complete idiot for falling for their scam. I call, explain what I need moved, 3 appliances...and i get a price of $170/hr. I'm good with that because it's being moved a whole 15 miles. Sales dude did mention on the phone the extra charges, but not the over-inflated charge for labor, fuel, trip charge, travel time. Then, movers get to my house and sh... read more
Business response:
Michael, we’re committed to giving everyone clear and honest pricing. If this did not occur, our corporate team wants to know more so that we may address your concerns and improve the experience we provide. We encourage you to contact us by email at wecare@allmysons.com or by calling directly at 844-238-8715. Kindly include your Customer ID (CID) or your phone number that was used to schedule the appointment. Your time is appreciated, Michael.
The three men who moved me and my family were nice and hard working, but I feel like they overcharged us. Paying $1,400 for moving is too much, and it's absolutely ridiculous! 2 weeks before my family and I moved to a new apartment, a man over the phone told me that the moving was going to cost us between $800-$900, and he lied! I was forced to pay $1,400 to move from Allen to McKinney. Never again! Please use a different moving company! I'm sorry, but I am not using all my sons for the next move.
Business response:
Kanika, we would greatly appreciate the opportunity to discuss any issues regarding your move cost. Providing affordable options for our customers is a top priority at All My Sons Moving and Storage. We are sorry for any misunderstanding that may have occurred. Please feel free to reach out to us at wecare@allmysons.com or call us at 844-238-8715. Please provide your Customer ID (CID) reference number or the phone number associated with your move if you elect to email us. Thanks so much again for reaching out, we're grateful... read more
This company does bad business & doesn't properly disclose fees or deadlines. When I first booked my move I asked about what fees they had besides the hourly rate. He assured me there was a gas fee of $20-something dollars and the hourly rate. Later when another agent contacted me to confirm my reservation he tells me about an additional fee that they automatically tack on to get the truck from the warehouse to my location. Misleading mistake #1. Both agents told me I had a 24 hour period to cancel and my $100 deposit would ... read more
Business response:
Transparency in our service and pricing information is crucial to us, as it fosters trust with our customers. This is not in line with our standards; not ever. We are so sorry that we did not meet your expectations during your experience with us. Thank you for your time.
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.4 star rating with 3,910 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open at 7:00 a.m.