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All My Sons Moving & Storage
- Movers
- McKinney, TX
About this business
Location details
215 E. University Dr., Suite 200, McKinney, TX, 75069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Do not use! I was quoted one price then was charged another. I moved 30 miles and was charged over $1200 after being told it would be arounf $500 - $750. When the 2 guys got to the old apartment I signed on a broken tablet, and the lead guy turned around and knocked over a shadowbox and broke the glass. Just said "oops" and walked out. They did load the heavy stuff while I loaded loose stuff in my truck. After the move I plugged in my 75" tv and noticed that the screen was broken. Plus my 2 floor lamps were broken. When I c... read more
Business response:
We are sorry! To have service issues along with damages is never the commitment we make. Please give us the opportunity to investigate further by filing a claim with our corporate Customer Care department. Through this process all issues, including billing, service, and damages will thoroughly be reviewed. Please reach out to us at 866-941-1849. We look forward to speaking with you on a corporate level and working with you to address these issues. Thank you for the opportunity.
This is a terrible, unethical company and I strongly warn anyone from using them. Pay attention to all their bad reviews, we should have. These people are very dishonest and do not fully explain their process and charges on the phone. They speak very fast and make you believe that your cost will be labor plus 18% of the total hours. What they skim past (hidden swiftly and gently in all of the info they mumble through) is the additional 1 hour of travel time in addition to the labor minimum. So they have 2 separate minimums... read more
Business response:
Hello Matt, Thank you for bringing this to our attention. We sincerely apologies for any frustration you experienced. Your satisfaction is our primary focus. Your feedback is invaluable in helping us enhance the overall experience we provide. It looks like you may have questions regarding your moving charges, and we are here to help. Please reach out to us by emailing wecare@allmysons.com or calling directly at 844-238-8715. Just include your Customer ID (CID) or your phone number that was used to schedule the appointment. ... read more
OMG, people. Please, please, please take notice of why All My Sons Moving gets a consistent 1 Star rating. If there was a "ZERO" star, I'd check that option. I feel like a complete idiot for falling for their scam. I call, explain what I need moved, 3 appliances...and i get a price of $170/hr. I'm good with that because it's being moved a whole 15 miles. Sales dude did mention on the phone the extra charges, but not the over-inflated charge for labor, fuel, trip charge, travel time. Then, movers get to my house and sh... read more
Business response:
Michael, we’re committed to giving everyone clear and honest pricing. If this did not occur, our corporate team wants to know more so that we may address your concerns and improve the experience we provide. We encourage you to contact us by email at wecare@allmysons.com or by calling directly at 844-238-8715. Kindly include your Customer ID (CID) or your phone number that was used to schedule the appointment. Your time is appreciated, Michael.
The three men who moved me and my family were nice and hard working, but I feel like they overcharged us. Paying $1,400 for moving is too much, and it's absolutely ridiculous! 2 weeks before my family and I moved to a new apartment, a man over the phone told me that the moving was going to cost us between $800-$900, and he lied! I was forced to pay $1,400 to move from Allen to McKinney. Never again! Please use a different moving company! I'm sorry, but I am not using all my sons for the next move.
Business response:
Kanika, we would greatly appreciate the opportunity to discuss any issues regarding your move cost. Providing affordable options for our customers is a top priority at All My Sons Moving and Storage. We are sorry for any misunderstanding that may have occurred. Please feel free to reach out to us at wecare@allmysons.com or call us at 844-238-8715. Please provide your Customer ID (CID) reference number or the phone number associated with your move if you elect to email us. Thanks so much again for reaching out, we're grateful... read more
This company does bad business & doesn't properly disclose fees or deadlines. When I first booked my move I asked about what fees they had besides the hourly rate. He assured me there was a gas fee of $20-something dollars and the hourly rate. Later when another agent contacted me to confirm my reservation he tells me about an additional fee that they automatically tack on to get the truck from the warehouse to my location. Misleading mistake #1. Both agents told me I had a 24 hour period to cancel and my $100 deposit would ... read more
Business response:
Transparency in our service and pricing information is crucial to us, as it fosters trust with our customers. This is not in line with our standards; not ever. We are so sorry that we did not meet your expectations during your experience with us. Thank you for your time.
Do not use these movers. They were terrible. They didn't put together any of our furniture that they moved until I told them to the next day. They also literally threw all of our other stuff into the garage, taking no care at all, with boxes landing upside down, on their sides and stacked with the heaviest boxes on top. ALL of my serving dishes were broken, my Kitchenaid bowl was broken, hat rack broken, dressers broken, bookcase broken. Absolutely the worst moving experience ever! And the guys working guilted me into paying... read more
Business response:
Thank you for bringing this to our attention Barbara. We are truly sorry to hear about the damage you've highlighted and are eager to delve deeper to gain a clear understanding of the specifics. Our aim is to consistently deliver exceptional customer experiences and we regret that this wasn't the case during your move. We would appreciate the chance to discuss your concerns with you directly. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CI... read more
The worst moving company ever!!! Rude, unprofessional, careless, overpriced...Half of my furniture was damaged, scoffed, scratched, I am missing handles and shelves from my 6 months old refrigerator. It is going to cost me around $400 to get a replacement. Awful !!! Liars! When I called them they said that it is not their fault, were rude on the phone. If you like your belongings and would like to keep them, please don't hire this company.
DO NOT USE this company for your moving needs. I had a very small move with locations less than a mile apart and was quoted $150. When they were finished, which was less than two hours, I was then told I owed over $750! This company is dishonest and very unethical. Please take this advice and look for another company to use for your moving needs.
unfortunately I am only able to select the number "1" as the lowest rating. I should be able to select a negative 1 (-1) as their service clearly didn't meet the rating of zero. If they never would have arrived at all after promised the move date/ time I believe their rating deserves a zero. After witnessing their performance in person, I am giving them the benefit of a -1 rating. The inadequacies of this crew are too numerous to mention. let me share just a sliver of their customer service. I was advised after the truck wa... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.4 star rating with 3,903 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.