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Allstate Protection Plans / SquareTrade
About this business
When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
Called the number listed on costco's website. No an easy process and it failed. Used square trade website, very smooth.
THEY'RE CATCHING ME AT A BAD TIME.. BUT I WILL TAKE THE TIME FOR THIS WARRANTY.. IF YOU BUY ANYTHING THAT MAY BREAK OR BECOME NON-WORKING.. HOPE YOU HAVE THIS WARRANTY.. THEY WILL TAKE GOOD CARE OF YOU HAPPY HERE IN WESTERN ILLINOIS CHRIS G.
It was hard to contact a live agent about my product that I had under warranty. There is no communication about what’s going. Everything is emails, not everyone can deal with the email stuff.
Every single conversation I had with them, led to me being told it would take "24-48 business hours". Unacceptable. It took way too long to even order and ship my TV. This was not a pleasant experience in any way. I got absolutely sick of hearing "24-48 business hours". They need to work on this.
Phone crashed. Android Samsung galaxy A02s phone....Consumer Cellular...Target. Took 40 mins. wait time to get to talk to a CC rep. Told to take to point of purchase 40 mi. away,to verify that phone was not fixable. Told to go back home and file claim on line with Allstate. Couldn't complete because they had to send a code to phone number of record which was disabled phone and unable to receive. Finally got approval after getting upper mgnmt approval to use intermim phone number. Told that phone would be shipped priority ove... read more
But still haven’t got anything resolved.
I submitted the paperwork requested, was sent an email back asking for additional info, when clicking the link it took me to the exact page as before not telling what additional info needed. Did this 3 too. Finally I sent a request for help… got nothing back… typical insurance runaround
To offing complicated. I should have been reimbursed through the payment method used to by the product and warranty.
While I spoke with different agent I received multiple and different resulotions to my request.
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 35,864 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.