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Allstate Protection Plans / SquareTrade
About this business
When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
Had a problem which the representative felt could not be repaired and our purchase price was refunded.
I got a refund for the tv malfunctioning, however, I didn’t get the full purchase amount so it’s difficult to find a replacement.
I bought a microwave oven, online, 3.5 years ago from Abt in Chicago. I also purchased the warranty, which I seldom do. About two weeks ago the oven had an electrical short. Initially I called Abt who routed me to Allstate. After I explained what happened the agent told me that they would refund the initial cost of the microwave because the unit probably couldn't be fixed. The conversation did not take long. The check arrived about a week later. As a side note, I did hire a technician to check out the problem and he confirme... read more
They have bad service they didn’t help me at all
Worked on the phone and computer for 2 hours getting them info you know hey have attached to your phone number from the store you bought your device or equip. at with item # warranty item # Date of purchase and dollar amounts but they claim they still cannot find my info. Unorganized to a profitable degree. I had to contact Office Depot get a copy of the receipt with everything but the register number on it. Called the store to get the store number for them. After all that they still not could find my purchase. Sent me 5 ema... read more
My TV stopped working and was unable to be repaired. Allstate was unable to replace it with a comparable model so they reimbursed the full purchase price of the set. I am really glad I bought this policy and I bought a policy for my new set as well.
I was given a few options for my case for a broken espresso machine. either they would find a comparable item and replace it, or they would pay me less money than i paid for the item. I asked them to find a comparable item and they said there were none. I checked amazon and they had the exact same machine but it was now way more expensive than what i originally paid for it. so they didn't want to cover it. so they just send me the check for much less. so if i wanted to re-buy that machine, i would have to pay the difference.... read more
2 different repair companies and the machine is not fixed. I have been waiting close to a month.
The face fell out of my Fitbit after about two years. Luckily I’d purchased a 3-year warranty. Allstate fixed it in less than a week! No fuss. Highly recommend purchasing this inexpensive warranty.
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 35,877 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.