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Allstate Protection Plans / SquareTrade
About this business
When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
They took my call and determined TV was dead. Promptly mailed a check.
I had bought an extended warranty for a pool skimmer and when the skimmer stopped working I contacted Square Trade, I filed a claim and when I stopped typing I got the resolution and they sent me a check for the full value.
Item was sent for repair. Returned to me, not fixed. Returned again, received again...still broken. Third step & final resolution is a new item. Will continue purchasing extended warranties.
Purchased a Maytag washer dryer set and the extended warranty. The dryer stopped heating. Firs tissue was to get the claim started they required that documents be uploaded to their website. I did this and then the fun began! First they offshore the call center---where they did not know what a "dryer" was or what it did. It took 3 calls to get the claim approved first they will akas you for more info off the machines like serial numbers and model numbers---which IMHO they should have been provided by COSTCO when the set and w... read more
The warranty was for a heater. I described what happened to it. They processed the claim and sent me a check which covered what I paid for the heater.
I haven’t recove anything in the mail. I want a refund or fix my issuse
I had to send my desktop in TWICE because they sent it back not working the first time, the second it came back IN PIECES. I just received it.. again.. and it says that windows is not activated and I need a windows key. Customer service gave me the runaround, I spent over an hour on the phone, with both squaretrade and dell (i was told to call them instead). Now, squaretrade said I need to purchase my own activation key even though they wiped it out ($140!!!!). I've wasted enough time and money. I don't recommend them at all... read more
New laptop HDD fried after 3 months, square trade replaced it with a used one... It fried under 2 months later... They will not replace laptop or render a reimbusement... Lets hope the third time is the charm!?
worse follow up I've ever had with a company. Took me over 7 times to get just a simple email. I even had to call the company I originally purchased the item from. I have to send it back to Squaretrade for repair. I'm hoping I get it back. If I ever purchase an item again I will ask who the extended warranty is from. If it is Squaretrade...NOPE.
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 35,881 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.