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Allstate Protection Plans / SquareTrade
About this business
When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
TV picture fails off and on and Square Trade lived up to their agreement.
I contacted Square Trade regarding the warranty on my product and my the claim processing was hassle-free.
Given the run around multiples of time ~call this number, transfer here and there, OH!!! And my favorite ~the brief hold
Give you so much trouble filling a claim Customer service puts you on hold so long you have to say hello to make sure there still there
Claim started. E-mail reply that I'll receive instructions in ONE day. Nothing for weeks. I e-mail them to check in. Nothing for weeks again. I e-mail them again and get a reply. I have to upload receipts again, something I already did at the start of the claim. Starting all over again! A few back and forths, only to be told that my coverage isn't even valid!!! I explained my interaction with the agent at the time of purchase, and why it was valid. Back to radio silence again. NO REPLY. They just disappeared again. TERRIBLE.... read more
I have yet received my laptop back yet and you are asking for a review can’t review something when service is not done yet
My claim file video of my blinking tv “didn’t Get opened” , after 1 week. I was told a day or two. But after my second inquiry about a week later, a very kind gentleman dealt with it to my complete satisfaction! I’d definitely purchase the insurance again.
The battery on my Redback Electric lawn mower died and was not able to be recharged. Fortunately,I had purchased a SquareTrade policy when I bought it. I submitted a claim with SquareTrade and they promptly sent me a check for my claim.All I have to do now is find a good replacement battery(hard to find) and I am back to cutting my lawn again.
I had a broken TV, Square trade sent the replacement parts, but the technician never arrived. I have followed up with several calls, and they keep saying the technician will get in contact with me. After another two weeks, nothing Very dissappointed
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 35,881 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.