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Allstate Protection Plans / SquareTrade

4.4

About this business

When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company. 

4.435,900 reviews
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AdorableStingr..'s profile image
AdorableStingr.. 
4 years ago

So I sent in my computer for repair of my Touch Screen. It was not responding. The computer was fixed in a day. They put a whole new screen on the computer, essentially, replacing the top of my computer. I did do a backup on my computer prior to sending it in but it did not do a proper backup so I had lots of work to do for everything that I lost! Hours! And still not done. Now, what's interesting, is what they repaired had nothing to do with my hard drive. I believe it was a malicious move on the technician's part as money ... read more

Hcphantom's profile image
4 years ago

It was actually very easy I received a gift card within 48 hours and bought a new vacuum I would not hesitate to use this type of insurance again as a matter of fact I put it on my new vacuum 

WildCardinal-12983's profile image
WildCardinal-12983 
4 years ago

I talked to 8 different people, 3 different chats, couldn't access on line form. Very frustrating. Jason was finally able to get my claim entered. 

Disappointed-50168's profile image
Disappointed-50168 
4 years ago

Was suppose to get a target card as a refund and never recieved it. Service **** 

BrainyRaccoon-46255's profile image
BrainyRaccoon-46255 
4 years ago

Was reimbursed within 5 days after getting the screen replaced on my iPad. 

Pattyrudolph's profile image
Pattyrudolph 
4 years ago

Started out great, paid my $50 for replacement phone, received it scratched. They blamed Consumer Cell and went back and forth 3 or 4 times..neither company would take responsibility. Acted like little children. Not my fault-not my fault! So here I sit, no fault of my own, with a $1000 scratched phone for $50. Super disgusted! 

Sharonipad's profile image
4 years ago

Well I shipped it to SquareTrade and they have shipped it back using Fed ex however I have not received my iPad back as to date nor do I know what was repaired. 

rorygarcia's profile image
4 years ago

I'm never gonna buy any electronics unless it's backed by the squaretrade plan... 

KindMacaw-5907..'s profile image
KindMacaw-5907.. 
4 years ago

Very difficult and troublesome at first. Initially started warranty issue in June. Had very frustrating experience. Gave up for several months. Renewed warranty claim again after contacting Amazon and getting a phone number to call. Had to call several time but finally the last agent I spoke with was very helpful and my claim was completed. A refund was received within a few days. This process should not be so difficult....but satisfied with the speed of the refund and the assistance with the very last agent. 

Frequently asked questions about Allstate Protection Plans / SquareTrade

How is Allstate Protection Plans / SquareTrade rated?

Allstate Protection Plans / SquareTrade has a 4.4 star rating with 35,900 reviews. 

When is Allstate Protection Plans / SquareTrade open?

Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.