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Allstate Protection Plans / SquareTrade
About this business
When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
After spending an enormous amount of time trying to imput a receipt from an online purchase that doesn't match the required fields to file a claim, and speaking with several representatives over a period of 3 days, I was informed that the part of the product that is broken is not actually covered. This would not bother me as much if I hadn't told each representative which part I was calling about (the chargers), and then been assured that it was covered multiple times. I wasted 3 plus hours to redeem $50 worth of merchandise... read more
I was able to file my claim online, get approved instantly, and was emailed a prepaid shipping label. Unfortunately, due to COVID, they no longer ship you a box, so I had to use one of my own, which is OK. I shipped it via FedEx (had to drop it off at a location). Note that they WILL reimburse you for having Fedex pick it up from your house or needing to purchase a box to ship it in. Laptop was repaired the same day it arrived and was shipped back. We were only without it for about a week.
I sent in an Apple 5 series watch to be repaired. Square Trade determined it could not be repaired and mailed me a check for the total amount I spent on the watch. I will not go purchase another Apple watch and pay for the Square Trade insurance again. Thank you for the fast response time!!!
Told to send to manufacturer, manufacturer did not cover damage. Issue has not been resolved by SquareTrade.
The worst service ever will not buy this again
Took several days to file a claim the website was a nightmare
Called 7 times, said my product would be replaced, sent me an email saying they needed the info I already sent them. Then they couldn't replace. Gonna send a check, still haven't heard anything in a week
Filed a claim online and reimbursement was approved within an hour!
Filed claim 09/11/2020 it's 10/01/20 still waiting for a tech to either fix my TV or replace it?
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 35,901 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is closed now. It will open tomorrow at 6:00 a.m.