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Allstate Protection Plans / SquareTrade
About this business
refund was handled promptly after claim was filed. however I was not given the full amount of the original purchase price. I was told because I was given their fair market value and the product was used. this product was new when I purchased it I feel since they had the original receipt for this product I should have been given the full purchase price.
Didn't insure the handle on my speaker.
TV was flickering on and off. They replaced parts and issue was not resolved so tech said it much be the HDMI cable, so I asked them if they had another HDMI cable to see if that was really the issue, they said "No". How can you have a van full of parts and tools to fix a TV and not have a simple HDMI cable??? So of course they left, I went and got a new HDMI cable only to discover that made no difference, so now I have to wait to see what they will do next! If only they would have had a simple very common extra HDMI cable, ... read more
If you purchase something of value use square trade warranty you will not be disappointed. I had to use my warranty after 15 months on LED lights. I filed 2 claims in one day on there web site. I had no problems within hours I had confirmation of receipt and settlement. The checks arrived in 3 days. I will only use Square trade in the future for warranty service.
When I purchased the plan, I was not made aware of all the steps involved in filling a claim. Offshore customer care is incompetent and rude. I had to send my phone off to 2 separate repair facilities for them to finally tell me it was defective and replace it. The saga lasted three weeks.
I lost money by getting square trade - how is that square?
My issue is still unresolved because RCA keeps playing games. Thus far, they are supposed to be calling me but because RCA refuses to leave a name, phone number, and extension, I can't call them. They still refuse to believe that my warranty is for 2 years and they wish to discuss it. It is what it is! What the hell is there to discuss?
Your services are frustrating and very poor, was on a call for 8 hours and the issues still don’t have solution, your staff knows your policy in parts and are confused about, one tells what to do the next minute another tells something else, your service is crazy. I still need my refund
Its ridiculous its been 20 days and still havent got the shipping lable to send u the broke phone this is been a hassle from he**
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 37,093 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.