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Allstate Protection Plans / SquareTrade
About this business
Making a claim was very easy and quick. I had the check within a week after I sent the receipt for the warranty repairs. I am very pleased.
While everyone was very attentive to solving the problem, it took at least eight calls and 20 + emails to get there. Perhaps a dedicated line for callbacks would be a better solution than having to use a phone tree that does not do a good job of getting to the right people.
Had to contact Sams Club second time and now said will receive check for repair. Haven't received yet.
They were supposed to return my purchase price by way of a amazon credit. It has never been sent. i have 2 emails that say it should be in my inbox in 1 day. the last one was 4 days ago.
I brought an item not working, the store want fix the item and the insurance don’t want too fix the item, basically they each are telling contact the other. Major waste of my time.
Claim went well, but would of preferred online. Claim submitted, approved and paid...but every time I call it's let's follow the script and repeat the same verbiage over and over. Also, website need to show more details of current / past claims. Very sad website compared to what is out there
PHone interaction perfedt. ( Can't say as much for service. Third time to send off my Lenovo. Came back with different problem twice.)
I thought that Sq Trade could assist me, but my printer was still under warranty. The Hp number that they gave me was wrong.
Printer went bad and warranty paid
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 37,099 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.