This profile has been claimed by the business owner or representative.
Allstate Protection Plans / SquareTrade
About this business
Square Trade had my refund to me within hours. I always buy a square trade protection plan for anything I can because they'll be there if my purchase has problems. I filed my claim on this product and had my refund within a few hours. It is buying peace of mind.
I've had my QC35 v2's for about 2.5 years now. Their earcushions were tearing apart though, so I called into Squaretrade who asked me to send it in; they emailed me a prepaid shipping label, and I sent it in my own box + packaging. I received it about a week later; and until now- all my communication with them had been really splendid- they were courteous, professional, and the reps I spoke with felt "human", which was really refreshing. I got the headphones back and immediately upon putting them on, I noticed they were maki... read more
I bought the wrist watch and insured by SquareTrade. Due to the poor quality-material of watch, it damaged. When I claimed to SqaureTrade, they provided repair/refund to fix the watch.
I was told to contact the merchant so I had difficulty because I thought when and insurance is on the tablet it would be resolved by SquareTrade not the merchant or I just call amazon and let know that am having difficulty
I sent my laptop in for warranty repair. This company only uses Fed Ex which is extremely difficult for me since there isn't a Fed Ex location anywhere near me, UPS has several locations within a couple miles of me. When I finally received my laptop back from repairs I found that the wrong hard drive had been installed. I went from a 2TB hard drive to a 1TB hard drive. After explaining to the service agent, for more than 30 minutes, that it was not possible for me to take more time off work to deal with Fed Ex I asked to spe... read more
Business response:
Hello, We apologize for any difficulty experienced with your claim. SquareTrade does our best to provide expeditious and hassle-free service to our customers. SquareTrade offers various resolutions for the convenience of our customers. We understand that sending the laptop in for a second time was not an option due to the situation of not having a FedEx location nearby. We do our best to provide alternate options in this case; the local repair was a viable option to get your issue resolved. As once you get your item repaired... read more
I shop at Walmart more than another S to Place and by all electronics and machines here because of the insurance
Service representative took my information tell him to ask me if someone would be at home to receive a delivery. So far nothing has happened
Business response:
Hello, We apologize for the issues experienced with your Tablet. SquareTrade received a copy of the receipt that you provided and was able to file a new claim. You have been approved for reimbursement; please check your emails for the next steps. We again apologize for the inconvenience. Thanks, JR
Pressure side of the pump split open so they refunded the money paid for the machine and I bought my own pump
Having my own second remote I figured it out. Bad remote
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 39,122 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.