Allstate Protection Plans / SquareTrade

JuanRiera 

on Resellerratings

11 years ago

"After having a horrorific experience with the customers services of the manufacterer i can tell that by far the best decision i could've made is getting this protection plan, I'm not from US and I had a really hard time getting the M.O.U.S. 9 and it took a long time shipping and only after 2 months of using it it just wont start anymore, i was so disapointed and frustated, i called the manufacturer asking them for a solution and they told me that there was nothing they could do because I was not in US and if I wanted it to ... read more

Leftysdad 

on Resellerratings

11 years ago

"Purchased an iPhone warranty nearly two years ago. When my phone was finally in need of warranty service, SquareTrade told me exactly what to do, sent me an email explaining it. I went to the Apple Store the next day, picked up a new phone, was back in business an hour later after the restore. The emailed receipt was forwarded on to SquareTrade. My reimbursement arrived less than 24 hours later. SquareTrade even asked for the serial number of the new phone to update my warranty information. Honestly, the service worked exac... read more

Derek101 

on Resellerratings

11 years ago

"I bought my first serious pair of headphones. They were just as I had hoped. Sometimes you have to pay more for better quality and that's what I did. With my bad luck in using headphones, I knew I needed to put some kind of insurance on these. One mistake and it could have been some good money lost. I used SquareTrade services through Amazon. The insurance SquareTrade provided covered spills and accidents to my headphones at a price significantly cheaper than my headphones. I hoped the day would never come that I would need... read more

bugbite80 

on Resellerratings

11 years ago

"Purchased my LG 32 TV from TigerDirect 2012 with a 4 year warranty and Sat. Morning I heard a huge bang and a Transformer blew up and send a surge to my TV. Which was the only one plug in and on at the time. Even with 2 surge protectors (very good one's) it took out my TV. I called SquareTrade and with in a few minutes signed and faxed the form to them and got email that check was in the works. I received another 2 days later stating that my check was in the mail. I would do it again. And I am My new one has SquareTrade war... read more

oscmmurphy 

on Resellerratings

11 years ago

"Square Trade delivers! I recently encountered a defective item that was covered by my Square Trade purchase and called their warranty department. The encounter was so simple with so few questions I asked, I couldn't believe that my claim would be processed in the amount of time they stated it would be processed. The representative who took my call understood my situation and the importance of having that instrument work properly for my daughter to perform in front of a large crowd. Shortly after I gave them the necessary in... read more

ewillies 

on Resellerratings

11 years ago

"UPDATED REVIEW: First impression with a company is important but one bad employee can be damaging. SquareTrade made me whole after I got the issue escalated appropriately. That they responded is important. For that I am upgrading my score of the company substantially and I will purchase the plan again with the new computer I just purchased. --- PREVIOUS REVIEW: One must wonder if the good reviews here are real or paid for because I am having a terrible time getting my laptop. The customer service reps on the phone are very ... read more

jeffrey_kempfe.. 

on Resellerratings

11 years ago

"Was my first time using this as an insurance and it paid off. Got a nice small camera. The camera didn't last and squareTrade was there to refund me the full price for the camera. Just got a new TV and will be getting squareTrade on that now." 

kbandura67 

on Resellerratings

11 years ago

"I bought the 6 plus and recently screen cracked after I dropped on concrete. When i called to make the claim they couldn't even find me in their system..turns out the Verizon rep never filled in all the necessary items and so I went through the registration on the phone with Square Trade. They then told me they had non on stock so I could do two things: 1. Take the phone to an iphone store (c;losest one is an hour and a hald away) and hope they could fix it that day or buy a NEW one ($700 I did not have and is why I bought ... read more

sesate_m 

on Resellerratings

11 years ago

"Terrible experience!! I sent my phone in for repair, that part was quick and easy, shipped out on Monday, back on Thursday, but when it was sent back, it was sent WITHOUT THE BATTERY!!!! I called back to ask for it to be shipped and instead it's "recommended" I purchase one on my own and send in for the reimbursement because they won't overnight my battery, better yet, they'll actually take a few days to even ship it out and not over night it!! RIDICULOUS!!! How do I know they even fixed the phone if obviously there was no ... read more